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"The room was excellent for the price. My only complaint is I wish there was more choice at the hotel restaurant. "

"Perfect for a night before an early flight "

"it was all good."

"Fantastic that the hotel is a few steps from the terminal."

"Quiet location. Bar was big but full of TVs with football on all the time. Staff generally friendly. Good airport hotel. Nothing really in walking distance but hotel has everything you need"

"The reception staff are great. The location being in Gatwick is terrific of course, convenient for the airport and trains. The amenities are clean and comfortable however dinner service let the hotel down. No shortage of staff it seemed but totally disorganised the night we were there. Guests were asking for menus, following up on drinks, food and dinners. My husband finally received a dessert he was waiting for only to have another brought to the room long after we left the dining room. It seemed like disorganised chaos. The hotel if they rectify training and ensure some procedures in place in the dining room will nail it."

"The hotel looks great at forst impression, the room was clean and very nice. On closer inspection the hotel could do with a little maintenance to bring it to a good standard, for example the patio needs weeding, several lockers in the spa do not work and there are cracks and broken glass in the restaurant windows. I would say we were disappointed with the restaurant. The food was not great, not cooked to the request (asked for medium rare steak and got it basically eaw in the middle; the duck breast came out with the skin not cooked/crispy), the black forest gateau was dry and chewy at the same time. I would have put it to the bad day, but the next morning the cooked breakfast was also below expetatikns, with most of the food being served barely look warm and the scrambled eggs looked very questionable. Long story short I came home with very upset tummy. If you are staying in the hotel I would suggest to eat somewhere else."

"Thin walls, too much noise during night"

"Spa was amazing, I had a back massage which was so nice. The rooms could do with a bit of a touch up as some of the decor is bit tired now. Also Air conditioning would be a benefit we did have a fan but the room was so hot."