Search Apartments in Alfold

"Nice room great staff good food "

"Check in staff great, room good, but occupants of adjacent rooms so noisy first thing in morning outside room"

"Well refurbished modern hotel"

"Our flight from Canada was delayed to the point where we arrived about half an hour before check out. We had time for a 3 hour layover before our next flight and the staff made sure we were able to sleep the whole time by providing a late checkout. We truly appreciated it! "

"Cannot get any closer to airport! Stunning main entrance to the hotel. Rooms were very comfortable, lots of thoughtful touches. Beds were extremely soft and comfy, very good nights sleep! Barely any noice considering you’re at Gatwick. Well air conditioned rooms. Clean corridors. Easy to navigate the hotel. "

"Changes to my itinerary that were outside of my control meant I could not complete my stay. I advised staff several months before, acknowledging their no refunds policy. I asked if it was possible to obtain a credit note for future use and was told a flat NO and that they were not part of the wider Hampton group and independent. I asked if I could get a credit note for their specific hotel and again told NO, yet I would bet that knowing I would be a no show they will have resold the room. Overall I would never deal with this hotel again and would warn others not to either. "

"No breakfast, no evening meal, shower only had 2 settings: off and burn you alive. Towel radiator leaked onto electrical wires. Moved me to another room where another guest entered the room (using the same key code) as I stepped out the shower. Mattress had an interesting feature where a spring poked in my back. I think Basil Fawlty provides a better service. "

"Good wi fi building is a bit tired but my room was good. Reported bedside light not working which was noted immediately "

"Room was perfect, nice and clean and staff very helpful. "