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"Great room very clean. The air conditioning barely moved air so they had to bring us a fan. Luckily it was September and not July. Beds are very firm."

"Whilst the hotel was clean and functional and conveniently situated, both for the city, car parking and the station it is barely 4star."

"The room is always clean and is in great proximity to the city centre!"

"For a number of years we have used the Crow Wood hotel & it has always maintained the excellent standard of pleasant staff, cleanliness & upkeep of facilities. Dining in any of the three restaurants is worthwhile."

"A very pleasant stop."

"Having to pay for extra for the Swimming pool and gym is frustrating"

"No hot water hot tub not working shower and toilet smells needs serious upgradeing"

"In conversations with staff at reception and at breakfast, their tone of voice was really sharp and abrasive. This was not pleasant. I was slightly sad I hadn’t paid extra for a higher level room but then I saw the state of the dirty, hazy window pane… They could step up with the cleaning: - Hair from a previous guest in shower dispenser holder. - Horrible build up around tap spout. - Coffee mugs with stains. It was off putting but there were positive aspects: - Complimentary water in the...

"Nice stay, clean room"