Hotel with a Concierge in Yucatán from AED 173

We chose Merida Santiago Hotel Boutique based on overwhelmingly positive reviews. We were very satisfied. From the moment we arrived tired and hungry, co-owner Jan arranged for us to have a light meal, even though the kitchen was closing down, and then provided us with a thorough inspection of our room. The lovely couple who own the hotel, Jan and Rita, were friendly and gracious hosts. In fact, the entire staff was welcoming and helpful. We started each day with a delicious (included) breakfast...

Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya

The grounds and the villa were beautiful. The pool and the restaurant were top notch. The hotel provided bicycles that were perfect for riding around the grounds and to a nearby park, where there was restaurants, shopping, zip lining, and a cenote. The staff was excellent and it was a fantastic experience!

We lost hot water for one night, but they fixed right away! Very friendly and helpful staff.

The hotel appears to be a converted mansion built in the 1920's - 1930's if I were to guess. So, basically it is like having your own mansion with plenty of courteous and helpful staff for the price of a hotel room. The breakfast was great(fresh squeezed natural orange juice). I did not realize they served dinner, but upon returning to the hotel late Sunday evening with a sick child, we asked if they had someone who could deliver us something versus going out for dinner. Their hamburgers,...

The rooms were spacious and very clean. Staff members were friendly and helpful, guiding us to some very nice and uncrowded sites, including a wonderful cenote out of town. The pool and courtyard area is lovely. Breakfast was delicious. We regretted leaving.

This place is like stepping back in time, but with all the updated facilities and services. It truly is beautiful. We will definity go back.

Me encantó la estancia en ese hotel sin duda recomendable para visitar valladolid ya que esta en el centro , nada más que el WiFi de ahí es muy lento pero entono lo demás un 10

Stayed here on honeymoon. Rented a car and explored the Yucatan using the Hacienda as a base. Wonderful property, the casitas maya are excellent, and the food at the restaurant (especially breakfast) is the best of what the region has to offer. The staff are discrete, almost entirely out of site but quickly in the room to clean up once you leave for dinner, etc. Great place.

Arrive late from Cuba took a taxi from ADO station given time and traveling alone. As soon a the taxi pulled up a hostess walked out to greet me. Walked down a dim lit pebble walk way to the front desk/lobby hang out area. Instantly felt like back in a cozy loft. Murals, books wooden tables, chairs, full stocked bar and plenty of cozy arm chairs. Perfect spot to curl up w a book or simply sip on a drink while listen to soft background music. As the hostess walked me down to my room passing...

Wonderful place, close to the center

We love this hotel!! Although we visit Merida frequently, this is the first time staying at Casa Tavera. We found the place to be a beautiful boutique hotel. The staff were extremely friendly and helpful, the room was splendid with an amazingly comfortable bed. The pool was very inviting and the daily breakfast was delicious (try their horchata!). Casa Tavera will definitely be our hotel of choice on our future visits to Merida. Thank you to management and staff for a wonderful stay!

We loved Merida and Luz en Yucantan hotel. Our party of four utilized three different rooms over four nights. The room La Puesta del Sol room was noisy at night due to music from the park a block away even on week nights. Both La Perla and La Sombra rooms faced the pool and were quiet at night. The former had a large patio in front with table and chairs. All beds were comfortable, showers had hot water and the breakfasts were delectable. We were served coffee, a small pastry, juice, a bowl of...

Most of the staff were bilingual so it was very easy to communicate. And when they couldnt, they found staff that could understand english.

My niece and I were very happy with our stay. The entire staff was friendly and welcoming. I loved that the hotel was in a jungle like environment. I highly recommend Hotel Mundo Maya Nuevo Uxmal!!’

Big and affordable apartment, excellent and friendly staff who are eager to serve you. Very convenient location with plenty of parking space.

We were in Merida for eight days and we LOVED this hotel! It was small, well-kept and very clean. The staff was extremely helpful. The location was perfect about 6 blocks north of the Plaza. Down the street from the hotel was the Negrita Cantina; a must-visit place. We'll definitely be staying at Koox Casa de las Palomas again on our next visit!