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Great shape for a colonial style building. It sais 1925 on the entrance so maybe thats Victorian era. Very friendly and attentive staff that speak good English. High ceilings which we loved. 5 minute walk to the malecon. Quiet and private pool area. Will be stayin here again.

Our room was clean, well stocked with plenty of the toiletries needed for our stay. The towels and linens were first class and the AC stayed cold like we like it. My spouse has a travel fan and it decided to stop working. We called the front desk and had another fan within about five minutes. The breakfast is amazing and the service is outstanding. Those views while you’re eating, your huevos rancheros cannot be beat. This may sound strange, but we really enjoy checking out the local new...

This is a wonderful place to stay in Mérida. We were taking a chance on the location as Casa del Maya didn't appear to be in one of the more central areas of town (at least from what we could see on the map) but it's close to everything. There were shops and restaurants right around the corner and some of the major plazas were just a short walk away. Everyone out on the streets was respectful and polite and we felt very safe as 3 women traveling together. As for the hotel itself, it is small and...

Fantastic little hotel. Beautiful pool. Extremely friendly and helpful staff. Highly recommend!

We chose Merida Santiago Hotel Boutique based on overwhelmingly positive reviews. We were very satisfied. From the moment we arrived tired and hungry, co-owner Jan arranged for us to have a light meal, even though the kitchen was closing down, and then provided us with a thorough inspection of our room. The lovely couple who own the hotel, Jan and Rita, were friendly and gracious hosts. In fact, the entire staff was welcoming and helpful. We started each day with a delicious (included) breakfast...

The hotel appears to be a converted mansion built in the 1920's - 1930's if I were to guess. So, basically it is like having your own mansion with plenty of courteous and helpful staff for the price of a hotel room. The breakfast was great(fresh squeezed natural orange juice). I did not realize they served dinner, but upon returning to the hotel late Sunday evening with a sick child, we asked if they had someone who could deliver us something versus going out for dinner. Their hamburgers,...

Best Boutique Hotel In Merida. Spacious rooms. Personalized service. Delicious breakfasts. Sara & Neil have a passion for Mérida they share with each guest. A u inquest & special experience.

Most of the staff were bilingual so it was very easy to communicate. And when they couldnt, they found staff that could understand english.

Personnel were really helpful and accommodating. The property is quiet and private. Although outside Merida, it is close to main connecting roads; with many dining/take-out options around

We lost hot water for one night, but they fixed right away! Very friendly and helpful staff.

I picked this hotel since it was located close to my family's house. I am so glad I did because this hotel put a ton of American hotels to shame with how clean, quiet, easily located from the street and nice it was. The price was also very reasonable for how large the room was. The security was also very good at this hotel when my dad was trying to come up to our room to pick us up they made him wait until they called my room to verify who he was. Free breakfast was available but I did not eat....

This place is like stepping back in time, but with all the updated facilities and services. It truly is beautiful. We will definity go back.

Everything was perfect...the hotel was a quiet oasis in the middle of a bustling town. Impeccable decor, comfortable beds, immaculate rooms, huge, clean shower, great bathroom products. They even provided mosquito repellent in the rooms. Located a few steps from the best restaurants in town. Next time we're in Merida, we'll be back to stay!

We had a great stay here - staff was kind and helpful, beautiful property and very clean. Would stay again.

Todo bien