Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I loved the hotel and location. However, my room was $219 a night and I was charged $299, w no explanation or receipt. I was also told parking in the garage would be free and was charged $20 to park. For $300 a night, I would think parking would be included. Valet parking was only $18 a night. Had I known I'd be charged $20, I would have done that.
I loved the hotel and location. However, my room was $219 a night and I was charged $299, w no explanation or receipt. I was also told parking in the garage would be free and was charged $20 to park. For $300 a night, I would think parking would be included. Valet parking was only $18 a night. Had I known I'd be charged $20, I would have done that.
Anonymous traveler
Reviewed October 16, 2015Reviewed October 16, 2015
We had a wonderful stay at The Mansion! Loved it! The staff call themselves "Butlers" and are so nice and helpful. Breakfast was delicious. It is a really special place to stay!
We had a wonderful stay at The Mansion! Loved it! The staff call themselves "Butlers" and are so nice and helpful. Breakfast was delicious. It is a really special place to stay!
THE BEST EXPERIENCE STAYING AT A HOTEL IN BUFFALO RIGHT IN THE HEART OF EVERYTHING DEFINITELY WILL BE BACK AND THE WESTIN WILL BE MY INLY CHOICE FROM NOW ON.
THE BEST EXPERIENCE STAYING AT A HOTEL IN BUFFALO RIGHT IN THE HEART OF EVERYTHING DEFINITELY WILL BE BACK AND THE WESTIN WILL BE MY INLY CHOICE FROM NOW ON.
The hotel was very nice and the staff was professional, friendly and warm. I really enjoyed my stay the added perk a free shuttle that can take you around two miles around the city.
The hotel was very nice and the staff was professional, friendly and warm. I really enjoyed my stay the added perk a free shuttle that can take you around two miles around the city.
Staff was polite and helpful. Too many chemicals in pool burned my son's eyes. Will bring goggles next time. He didn't even open his eyes under water. But I understand the use of chemicals to keep it clean. Only negative thing was another young couple came down in the evening to use the pool and were very inappropriate in the pool area in front of my children. Not hotels fault. But we left earlier than we would have so they didn't have to see them doing what they were doing.
Staff was polite and helpful. Too many chemicals in pool burned my son's eyes. Will bring goggles next time. He didn't even open his eyes under water. But I understand the use of chemicals to keep it clean. Only negative thing was another young couple came down in the evening to use the pool and were very inappropriate in the pool area in front of my children. Not hotels fault. But we left earlier than we would have so they didn't have to see them doing what they were doing.
It seems always to be hit or miss when you choose a property in an urban location with which you are not familiar. This one is a winner - right on a main street, yet not loud or dirty. Very clean property with great staff. Easy parking. Some very good restaurants within a few blocks. Very happy with this choice.
It seems always to be hit or miss when you choose a property in an urban location with which you are not familiar. This one is a winner - right on a main street, yet not loud or dirty. Very clean property with great staff. Easy parking. Some very good restaurants within a few blocks. Very happy with this choice.
Great location, free hot breakfast with personal chef, cocktail hour. Front desk check in could be more warm and nice and notify the guest about the pool not working. We booked this hotel just for the pool to find out its not working and the front desk lady was rude about it expecting me to know that. You can make it up they for free parking or something else, local coupon or st least be kind and polite and just thank us for understanding.
Great location, free hot breakfast with personal chef, cocktail hour. Front desk check in could be more warm and nice and notify the guest about the pool not working. We booked this hotel just for the pool to find out its not working and the front desk lady was rude about it expecting me to know that. You can make it up they for free parking or something else, local coupon or st least be kind and polite and just thank us for understanding.
This property surpassed our expectations. Very comfortable and clean. Everything we needed was available. The available snacks and drinks were a fantastic touch. The house has been preserved beautifully. The outside yard/patio space and front porch were covered and perfect for relaxing. By far one of my favorite stays amongst my travels. Highly recommend.
This property surpassed our expectations. Very comfortable and clean. Everything we needed was available. The available snacks and drinks were a fantastic touch. The house has been preserved beautifully. The outside yard/patio space and front porch were covered and perfect for relaxing. By far one of my favorite stays amongst my travels. Highly recommend.
This is a beautiful hotel. Our king suite was so very nice. Having a top rated restaurant right there was amazing and the breakfast next morning was delicious and well stocked. I can't wait to visit again and take some other family members. My husband said he would drive the 3 hours from where we live just to stay at the hotel and dine at Russells. That is saying something because he is not a traveler. The Christmas decorations were so very festive. We were there for a wake and memorial service...
This is a beautiful hotel. Our king suite was so very nice. Having a top rated restaurant right there was amazing and the breakfast next morning was delicious and well stocked. I can't wait to visit again and take some other family members. My husband said he would drive the 3 hours from where we live just to stay at the hotel and dine at Russells. That is saying something because he is not a traveler. The Christmas decorations were so very festive. We were there for a wake and memorial service...
Dawn
Reviewed December 10, 2021Reviewed December 10, 2021