Find Hotel with a Concierge in Downtown Reno, NV

"Super good vacation the only bad thing is the hot tub closes at nine. This is my first time in Reno. I don’t drink so it just seemed like a really dirty little town but if you’re a gambling and you’re a drinker, this would be a great place to go. The food in the hotel was amazing. We ate out a few of the restaurants. I was there for a wedding and I did the brides Photography inside the hotel which was awesome most hotel casinos won’t let you however this sunset just don’t do any room rooms with machines. I would stay there again."

"I have stayed before and this time it wasn’t as pleasant. I took the weekend to relax and not do chores but room wasn’t clean I had to do my own room service. I didn’t bring shampoo or soap because usually there are some toiletries but not this time. I did ask for some because they came with the room but they were short on staff. I traveled a lot and this is my first “not a good stay review “. Food is limited also only 2 places open and 4 out of 4 adults said that the food wasn’t worth the price."

"Casino was lively"

"We enjoyed the city view from our spacious room. The hotel is near the Riverwalk which was undergoing work during our visit. Fortunately there is a nice neighborhood with sidewalks where we were able to get some exercise. We utilized the fridge and microwave as well as taking advantage of the free coffee/cocoa/tea during our brief stay."

"Our stay had both positives and some significant issues. Parking garage: only 2 of 3 elevators were working, causing long waits. Check-in was smooth, and the front desk staff was friendly and helpful. The biggest issue was the hotel elevators. For most of our 3-night stay, only 2 of 6 were working. On checkout day, we waited 15 minutes on the 14th floor. When I called the front desk, I was told only 1 elevator was operational. We could also hear what sounded like someone stuck in an elevator. With a flight to catch, we had no choice but to carry all our luggage down 14 flights of stairs. Room (Petite King Suite): spacious and comfortable, with a great bed and nice jacuzzi tub. However, two issues stood out. First, the AC wouldn’t cool below 72–74°. After multiple calls and over 1.5 hours (and my husband going to the desk), someone finally came. It was fixed, but the delay made it hard to rest. Second, the bathroom layout is extremely tight. The toilet door opens inward with very little clearance—difficult even for someone of average-to-larger build. Overall, while staff was kind and the room itself was nice, the elevator problems and slow maintenance response significantly impacted our stay."

"The rooms and bed were very clean and comfortable.there was no smoke smell anywhere.the restaurant was great and the staff were quick and accommodating the location is great also so close to everything.will definitly stay there again"