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"Room was lovely, clean and tidy. Very spacious was the suit. Bathroom is dated but was clean. Breakfast was decent and nice views overlooking the quayside and river. View from the room was great could see all the way up and down the Tyne "

"Our room was clean and a good size, the breakfast was good. "

"Charming characterful hotel "

"Staff are all friendly and helpful, having free parking, not far from the city centre, was incredibly helpful"

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice. Definitely would stay here again. Great value for money. "

"Room was clean, staff friendly and breakfast was excellent "

"Lovely staff, excellent breakfast, comfortable and spacious room. Could not fault it and Will return."

"Best location for train station"

"Beautiful hotel, would definitely recommend "