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"Absolutely magical place to stay! The rooms were immaculate, beds very comfy, and the staff wonderful! The floor we stayed on was accessible by a small spiral staircase; large enough to get suitcases up, but perhaps not the most accessible so bear that in mind when booking. Would highly recommend taking time to walk the grounds and throughout the castle during your stay!"

"Clean room, Friendly atmosphere with plenty to do"

"The staff were fantastic, really nice. The room was massive, but missed out on 5-star as the shower was pathetic; there was a better shower in the pool. Food was a good selection, and the beer on tap was fantastic. Overall, I had a great break. It would have been excellent if the shower in the room had power.not like dripping tap"

"We had an excellent stay, on entry the reception where having trouble with their Internet connection. We received a room upgrade for the inconvenience."

"Very dated"

"The staff were lovely and the food in the restaurant was delicious."

"Hotel is in former County Council offices and has really unique and attractive decor. Very friendly and helpful staff. Marco Pierre White Restaurant worth a visit"

"Avoid a room above the bar because of the noise. I think it must get its 3 star rating from the rooms in the new areas. The food was very mediocre. For food I would recommend The Fox Hole which is around a 5 minute walk. The setting saved my stay because it was lovely to sit by the river. The staff were very nice."

"Too much to say suffice the hotel should be renamed Fawlty Towers"

"Excellent staff and a very good breakfast and value for money"

"Great staff"

"Our room had everything we needed. The bed was very comfortable & shower hot & powerfull. We ate on two nights - the food was very good & service quick. The only thing we didn't like was the peas which we both left. Breakfast was also very good with plenty of choice. We had eggs florentine & the full cooked breakfast. The breakfast manager was very friendly & very good at his job. We wouldn't hesitate to book again & will hopefully return someday soon. Extremely handy having the bus stop right...

"Lovely stay at the hotel Changed rooms due to mobility but staff were very helpful Food was beautiful especially the breakfast Beautiful dog walks Large carpark Very relaxing stay Would go back"

"We booked a superior king room room very spacious but very dark overlooking the car park so would book privilege room if we go again. Food was lovely both evening meal and breakfast. Again the bar overlooking the car park such a shame, we still had a lovely time and would return"

"Friendly staff, room was value for money. A little disappointed that the restaurant was only serving same food as bar, especially as booked for a birthday. Bar staff very customer orientated and super friendly, made as fuss of hubby for his birthday."