Find all hotels by Independent in East Longmeadow, MA

"only two things I didn’t like was that the curtains didn’t close all the way so I had to hair clip them closed and the bathroom mirror wasn’t wiped clean and there was a message in the mirror from prior guest "

"Convenient shuttle service from the airport they were prompt and driver was courteous. Front desk staff was courteous and professional and a good breakfast in the morning."

"The pool had dead bugs and was freezing and the hot tub smelled like wet dog when you turned on the jets the toilet rocked and the drain in the tub didn’t work would not hold water in the bath tub"

"Room reeked of cigarettes and weed. People were walking around between what appeared to be long-term rental rooms smoking weed. Bathroom door was blocked by toilet and would not open all the way. Bed was directly against the heater - I mean, touching the heater and getting hot. Floors were grimy and sticky. Fire alarm had been pulled from ceiling and wires were exposed. The vent cover in the bathroom was held in WITH A THUMBTACK. It fell and nearly hit my traveling companion in the head. Only time I’ve ever had a problem at a Motel 6 (which I think indicates I’m a pretty laid back traveler). I would only consider recommending this place to a dire enemy, and even then I probably wouldn’t. Truly, astoundingly horrible."

"I had a nice stay"

"Very clean, spacious rooms right at the Casino. Only complaint we had, which has nothing to do with the hotel and staff, is that a lot of the restaurants in the Casino are not open during the week. Other than that, we really enjoy the hotel. "

"Clean room"

"Air conditioner was quiet The airport shuttle is fantastic "

"Very noisy late into one night with unruly kids"