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"From the moment we arrived at Kempinski Palace Engelberg, we were completely enchanted. The hotel is the perfect blend of Swiss alpine charm and world-class luxury. Every detail — from the breathtaking mountain views to the elegant interiors — speaks of thoughtful design and impeccable hospitality. The staff were incredibly welcoming, professional, and always ready to assist with a warm smile. The concierge and front desk went above and beyond to make our stay seamless and enjoyable. Our room was spacious, beautifully furnished, and offered stunning panoramic views of the surrounding mountains. The bed was exceptionally comfortable, and every evening felt like a retreat into calm and comfort. The rooftop infinity pool and spa were a highlight — simply magical. Soaking in the heated pool while gazing at the snow-capped peaks is an unforgettable experience. The breakfast buffet was another star of the stay: rich, varied, and full of fresh and local ingredients. The dining options were also superb, with a refined menu and elegant ambiance. Everything about this hotel exceeded expectations — from the luxurious amenities to the peaceful atmosphere and flawless service. 💬 Highly recommended for anyone looking for a serene and sophisticated Swiss escape. We’ll definitely be returning! Amr Hilal & Family"

"Wonderful property, views and area were amazing. Staff was very pleasant and helpful, bar was great as well. "

"Front desk team member staff provided exemplary service! They spoke to us in English, asked if we wanted them to hold our luggage and suggested a short walking tour of the city!"

"Best breakfast, cute room, super clean, ideal location for trains and walking the old town area. "

"It was an easy walk from the train station and easy location for taking the local buses. We got a free bus pass from the front desk and used to travel all over Lucerne. The front staff were very knowledgeable with good English skills. Be aware that it is an old building and is not allowed to have AC. We were there in May so it was pleasant....not too sure about how it would be in summer. We had a lovely room with a small balcony but the traffic noise was too loud to leave the window open. All in all....a lovely hotel that I would definitely stay in again."

"The hotel is just right next to the main train station and a short walk from the ferry terminal. The old town and main tourist attractions are all within walking distance. Couldn't have asked for more."

"Very close to Lucern city center. I recommend highly."

"Fantastic little hotel next to the train station and all the main attractions in Lucerne."

"Outstanding!!!!"