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"Location, great staff and room "

"The property location is walking distance to many stores and restaurants. Room is clean and good size in Japan compared to other hotels. Decor is modern and new. Highly recommended to business travelers or travelers with kids. Breakfast is awesome with variety of selections. "

"As a frequent traveler to Japan, I really like the Shin-Yokohama Associa Hotel. For those who are new to Japan, this is the next bullet train (Shinkansen) station after Tokyo, so a very nice station area, full of restaurants and shopping. The location needs to make sense to your schedule to work- I have a large customer nearby, so very convenient. Very clean room, great view, staff is friendly, and many restaurants all around. Great hotel for business travelers!"

"Most helpful and polite staff I have ever encountered. Room was beautiful and super Modern with every amenity that could be imagined. Would rate it one of the best hotel experiences ever. "

"Wonderful room, gorgeous view"

"Great location, wonderful views of the harbour, clean and comfortable rooms"

"air conditioning was not great in my room, I had to keep adjusting it during the night to get the room cooler."

"The bed and pillows were first rate. The best I came across during my trip to Japan."

"Room is too small"