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"The hotel has potential, but my stay fell short in several important areas. The room was not as clean as expected—for example, there was hair on the bed, a cracked nightstand, and the window air unit appeared to need a new filter. A few basic hospitality touches I typically rely on were also missing. Customer service felt inconsistent as well. When I checked out, the front desk attendant was counting her register in the back office and, when I asked for assistance, she called out that she was still busy and would come out shortly. Experiences like this made it difficult to fully relax during my stay. With more attention to cleanliness and more attentive guest support, this property could offer a much stronger experience."

"Ants were present in the room on two or three different days. Otherwise clean and some of the pillows were the LUMPYESever!!"

"It was a great experience! The room was comfortable, well thought out.. the staff was awesome! I loved it."

"Nice comfortable room. Spacious and clean. Friendly and helpful staff. Nice dining area, as well as bar. "

"Room was just perfect even though I don’t like 1 floor ever. Staff was friendly and food on site delicious "

"Peaceful, fantastically price, place to stay. Really happy with our night there."

"Las Palomas turned out to be such a quaint and welcoming place. I’ll admit I was a little nervous at first because of some of the negative reviews, but this stay proved it’s truly a hidden gem. It’s not the Ritz‑Carlton, and sure, a few updates wouldn’t hurt—but I honestly think part of its charm comes from the character it already has. Plus, major renovations would only drive up the price, and the value here is already fantastic. The staff was incredibly friendly and made us feel right at home from the moment we arrived. And the complimentary made‑to‑order breakfast was outstanding—some of the best we’ve had in Santa Fe. The burrito is a must‑try. Overall, we’re so glad we chose to stay here and had an amazing time. Would definitely return and happily recommend it to others."

"Given how close it is to the Plaza, we found this to be a quiet hotel. It was cozy and comfortable with all the amenities we needed. Requesting a fridge and microwave helped as we had nice sitting area inside and out for snacks and light breakfast. We loved that area artists’ works were everywhere!"

"Room was very nice, however was a little disappointed that spa and gym was at a different location. "