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"perfect, easy, friendly"

"Yes"

"The air in our room would not go below 76 on the window unit. The wall controller did not have batteries to try and operate it. I told the front desk and they immediately moved us to another room. At bedtime, I went to slide into bed and felt something in the bed. It was a pair of dirty socks. I then saw crumbs in the bed as well. I went to the front desk again. The lady apologized profusely and moved us rooms again. When I told the front desk at check-out the next morning, they also apologized profusely. No other form of compensation was ever offered though. "

"For some reason, I had problems with connecting to the internet. My phone did not work. Staff was courteous and helpful. Room was clean and adequate towels. Room was nice with two TVs, sofa and chair. At other places I have been, I may have had a chair but not a sofa and an additional TV. "

"Its in perfect shape "

"Pet-friendly, clean room, and staff was excellent and friendly. "

"Wonderful stay. Close to downtown walking mall"

"We arrived at the hotel only to be approached while unpacking the car by a man asking for money. We noticed he went into the hotel. The person checking us in said he was another guest and they were aware of the issue. We asked for a full refund and found another hotel. The management should have escorted this guest off the property. Safety didn't seem to be a concern for them. Don't stay here."

"This location is right in the heart of the University of Virginia grounds so it was very easy for us to drive to John Paul Jones arena for the basketball game and to Klockner Stadium for the lacrosse game. It is on a cu-de-sac with other houses. It is very close to restaurants, the Corner, and the downtown mall. If you are going to Scott Stadium, you can walk there which is great because parking is expensive and difficult to get. The room was clean, but not bright and the temperature on the air conditioning unit was not controllable even after getting assistance. The staff was very nice and helpful. There is only valet parking which is charged at $15/day. There is no breakfast on the premises, but they do have a cafe within walking distance that serves great breakfasts at a cost."