A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Max Apartments provides laundry facilities and more. Guests can connect to in-room WiFi (surcharge).
Located in Historic Centre of Florence, a neighborhood in Florence, Max Apartments is near a train station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Fortezza da Basso. Looking to enjoy an event or a game while in town? See what's happening at Stadio Artemio Franchi or Coverciano. Visit our Florence travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Max Apartments
WiFi in public areas, laundry facilities, and express check-in are available at this apartment building. Additionally, express check-out and multilingual staff assistance are onsite. Each apartment features WiFi and a washer/dryer, plus a kitchenette with a refrigerator and a microwave. Added amenities include a dining area, digital TV, and an espresso maker. Housekeeping is not available.
Max Apartments offers 8 air-conditioned accommodations with washers/dryers and espresso makers. Accommodations at this 3-star apartment have kitchenettes with full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include showers, bidets, and hair dryers.
In-room wireless Internet access is available for a surcharge. Digital television is provided.
Available in the apartment: WiFi (EUR 5 per night)
Available in some public areas: WiFi (EUR 5 per night)
Parking and transportation
Offsite parking available (EUR 22 per day)
Kitchenette
Espresso maker
Full-sized refrigerator/freezer
Microwave
Bedrooms
Rollaway/extra bed: EUR 20
Bathroom
1 private bathroom
Bidet
Hair dryer
Shower
Living spaces
Separate dining area
Entertainment
Digital channels
Laundry
Laundry facilities
Washer/dryer
Work spaces
Desk
Comfort
Air conditioning
Pets
Pet friendly
Fee: EUR 20 per pet per day
Service animals exempt from fees
Deposit: EUR 100 per stay
Services and conveniences
Limited-hour front desk
Multilingual staff
No housekeeping service
Location highlights
In the city center
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 buildings
8 units
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 7 PM
Late check-in fee: EUR 50 for check-in between 8 PM and midnight
Express check-in available
Check-out
Check-out before 10 AM
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 20 per pet, per day, plus a deposit of EUR 100.00 per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20.00
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Breakage deposit: EUR 100.00 per stay
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Cleaning fee: EUR 35 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for in-room wireless internet: EUR 5 per night (rates may vary)
Fee for wireless internet in public areas: EUR 5 per night (rates may vary)
Nearby parking fee: EUR 22 per day
Pet deposit: EUR 100.00 per stay
Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees
Late check-in fee: EUR 50 for check-in between 8 PM and midnight
Air conditioning fee: EUR 5 per day
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Max Apartments
Max Apartments Florence
Max Apartments Apartment Florence
Max Apartments Apartment
Max Apartments Florence
Max Apartments Apartment
Max Apartments Apartment Florence
Frequently asked questions
Is Max Apartments pet-friendly?
Yes, pets are allowed at this property. There's a deposit of EUR 100.00 per stay and a fee of EUR 20 per pet, per day. Service animals are exempt from fees.
What time is check-in at Max Apartments?
Check-in start time: 2 PM; Check-in end time: 7 PM. Late check-in is available from 8 PM–
midnight for a fee of EUR 50.
What time is check-out at Max Apartments?
Check-out is at 10 AM.
Where is Max Apartments located?
Located in Historic Centre of Florence, this apartment building is within a 5-minute walk of Via Faenza, Central Market, and Fortezza da Basso. Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore are also within 15 minutes. Fortezza Tram Stop is only a 4-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 6 minutes.
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Reviews
Max Apartments Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.2
Cleanliness
7.4
Location
5.6
Staff & service
5.8
Property conditions & facilities
Rating 10 - Excellent. 11 out of 175 reviews
10 - Excellent
11
Rating 8 - Good. 37 out of 175 reviews
8 - Good
37
Rating 6 - Okay. 67 out of 175 reviews
6 - Okay
67
Rating 4 - Poor. 30 out of 175 reviews
4 - Poor
30
Rating 2 - Terrible. 30 out of 175 reviews
2 - Terrible
30
Reviews
6/10 Okay
Hsu-Fen
22 March 2018
Disliked: Staff & service
Good location
It's difficult to find the place because the map position doesn't reflect the actual location of the office where you need to get the keys. Service was only mediocre and it's a pretty long haul up 4 flights of stairs to the apartment. Bed is on the upper floor and sitting area and toilet is downstairs.
Saving grace is that the location is good and near to central market, shopping street and the places of interest in Florence
I feel that the photos used for the apartment are misleading. The way they are taken give the impression that the sofa bed is in a hall way area instead of the kitchen/main room which is therefore quite cramped. Had I known this I would have gotten and paid for a larger room.
Futhermore there was no toilet paper, and it seems to me that there should be at least two rolls. Imagine 4 persons off a plane needing to go to the bathroom and it is night, cold and raining.... and we had to improvise with some Kleenex we used sparingly until
We bought paper. Also, the toilet seat was broken.
I think the locator was good, and the condition was fine.
맥스아파트는 두 군데임.
원래 호텔스닷컴에 주소나온대로 갔더니 아무도 없고 전화하래서 했는데 쥔장 전화도 안받고 아래층 아줌마도움으로 연결은 됐는데 주소도 잘못알려주고 겨우겨우 헤매다 찾음.
아니 호텔스닷컴 믿고 예약을 했으면 정확한 주소를 미리 알려줘야지 뭐하는 겁니까? 어린애들 데리고 밥해먹일라고 아파트잡았는데 거리에서 헤매게 하고.
그리고 숙소도 곰팡이자국 욕실에 물도 잘 안빠지고 샤워기는 똑부러져버려 샤워도 못하고
침대는 푹 꺼지고 삐그덕 거리고
윗층 침대 피그덕 거리는 소리까지 다 들리는 방음수준하며
별 하나도 아깝습니다.
매일 청소도 안해줄꺼면서 청소비는 왜 35유로나 내라하고 타올도 첨에 4명이라고 달랑 4개 주고 5일 내내 안갈아주고 빨아 쓰게함.
진짜 숙소 거지같음.
한국분들 여기 가지 마세요~
골목도 으슥함.
진짜 피렌체 좋아했는데 이 숙소땜에 맘이 안좋았음.
INSU
Stayed 5 nights in Jan 2018
6/10 Okay
Verified traveler
31 December 2017
Buona posizione
Appartamento stretto e lungo adatto per starci poche ore, posizionato comodamente per visitare i monumenti importanti di Firenze, personale disponibile e gentile
Verified traveler
Stayed 2 nights in Dec 2017
8/10 Good
marika
26 November 2017
Liked: Cleanliness, staff & service, room comfort
Froidement bien
Les chauffages en période de froid allumé que 5 heures par jour et durant la nuit éteints c’etait vraiment limite
It was quiet disappointing experience for us. Finding your accommodation was not straight forward. The address given in their website was not specific which ended us up phoning the reception which I think the office does not exist. In fairness the location was not bad until let down by the welcoming experience.
Overall, you need a lot of patience in finding your accommodation.
O quesito localização foi o que me salvou. Excelente. E fica por aí. Não foi enviado o endereço. Tive que me revirar para descobrir. Um Sr. de lá foi quem me ajudou. Telefonei. Marcaram às 14:00h em ponto. Sem atrasos. Estava na porta 10 min antes. Porta fechada. Um hóspede chegou e eu entrei junto. 03 andares. Tudo escuro. No terceiro andar fica o Max Ap. Toquei a campainha. Uma moça atendeu. Levou-me ao quarto. E, entre italiano e inglês (todos muito mal falados) me entregou 02 chaves. Tudo em nao mais que 3 min. A da porta principal vc digita uma senha. Uma abre a porta do hotel e a outra abre a do quarto. Por sinal, péssimo. Banheiro mínimo. 2 andares. Banheiro no primeiro. Cama no segundo. Escada que faz medo. Sem higiene. Sujo. Tem ar condicionados mas sem controle remoto. Calor sufocante. Ela me passou um telefone caso precisasse de algo. E precisei. Saindo do hotel com 02 malas para pegar o trem deixei a porta do meu quarto cerrada com as chaves dentro conforme combinado. Ao passar pela porta do hotel coloquei uma mala para fora para e quando voltei para pegar a outra a porta havia batido e encontrava-se fechada. E eu sem chave. Bom, uma mala para fora e outra para dentro.Telefonei para a moça que me recepcionou. Telefone na caixa postal. Várias vezes. Sufoco total. Após 1h uma santa alma colocou minha mala para fora. Não vá. Não passe pelo que passei. Ninguém vai me indenizar pela mais total insegurança vivida ali. Detalhe: Wi-Fi pago.
My wife and I just came from Florence and we absolutely loved this hotel. The location was perfect, the staff was friendly, Anna gave us amazing advises about he city. The place was super clean. We didn't want to leave. Highly recommended.
Juan Ponce
Stayed 6 nights in Sep 2017
6/10 Okay
yves, montreal canada
2 October 2017
Disliked: Room comfort
Bien placé
Près de tout pour le prix. Attention aux frais supplémentaires lorsque vous réserver! 70e pour un séjour de 3 nuits!
se trata de un tercer piso por escalera angosta que no se especifica en la oferta. la sra anna propietaria es muy poco amable. las escaleras comunes son muy sucias. cobran muchos extras sin recibo oficial.
Verified traveler
Stayed 4 nights in Sep 2017
6/10 Okay
Verified traveler
6 September 2017
In proximity of many attractions
The apartment was in proximity of many attractions, restaurant, local market. The room was comfortable but lamps dusty; it did not come with basics such as at least one roll of toilet paper and had no toiletteries. Internet and air conditioner was at an extra cost. The kitchen was was very small to cook for 6; the stove top only allowed for one pot or pan to be used at once. We had to purchase an expresso maker.
Verified traveler
Stayed 6 nights in Aug 2017
6/10 Okay
Fernando, Miranda de Ebro
4 September 2017
Liked: Staff & service
Disliked: Room comfort
En general bien pero te cobran a parte la limpieza, el aire acondicionado y el Wifi. La ubicación bartante buena, relativamente centrico pero mal si llevas coche, te tocaría pagar por aparcar. Con las llaves es un poco rollo ya que para dar la luz hay que meter una llave que no te dejan sacar del llavero para que no se quede la luz cuando no se está y te la puedes dejar al salir.
La atención desde el principio muy grosera como a la defensiva, nos cobraron el wifi y el aire acondicionado y no decía que lo cobrarían, el papel higiénico solo duró para un día, tuvimos que comprar extra, nos hicieron firmar un contrato y sorpresivamente nos dejaron una hoja con "reglamentos" sin nuestro consentimiento que vimos hasta después que decía que si no dejabamos limpio nos cobrarían extra por limpieza y que la basura la teníamos que sacar, cabe mencionar que el servicio de limpieza ya nos la habían cobrado y ya se lo habiamos pagado, y nos dieron un recibo no oficial por estos cargos extras. Fue muy abusivo todo eso, estan mintiendo en la descripción, obviamente de haber sabido no los hubieramos elegido de ninguna manera, no lo valía para nada
Sonia Alejandra
Stayed 3 nights in Aug 2017
6/10 Okay
Pedro
6 August 2017
Hotel basico
Hotel basico, pero suficiente para una noche en un itinerario de viaje.
El apartamento no se parece en nada a las fotos,es asqueroso, NO COGEN EL TELEFONO para hacer el check-in, No hay calle a donde dirigirte porque no la ponen. Te cobran la limpieza del apartamento, sin factura
hoteles.com complice.
hasta nunca más.
In spite emailing for contact number and more information, I was unable to get the number of the person to check us in. Didn't have the correct address. Waited on sidewalk in not so nice neighborhood. Had to pay cash for air conditioning, internet, taxes that double the cost of the stay.
Lynn
Stayed 2 nights in Jul 2017
6/10 Okay
Beck, VA, USA
11 July 2017
Liked: Cleanliness
Disliked: Room comfort
Close to the sights
Our apartment was close to the sights and had lots of extras.
Great location, close to everything. It's walking distance to all historical sites, museums. And main train station.
Salvatore
6/10 Okay
Claes og Bente, Danmark
24 April 2017
Centralt beliggende. Ok.
Umuligt at få kontakt til kontaktperson som skulle udlevere nøgle.
Svarede ikke på hverken gentagne opkald eller SMS.
Vi gik ca 1/2 time til opgivne adresse. Tilfældigvis var der en kontaktperson der, som fortalte at lejligheden var lejet ud til andre. Hun påstod at hendes kollega havde sendt e-mail om anden adresse. Vi havde ikke fået en sådan mail. Hun kunne godt få kontakt med det opgivne telefonnummer. Vi fik så en anden lejlighed et godt stykke derfra, så vi måtte tage en taxa derhen.
Claes og Bente
6/10 Okay
aran, a.a
3 April 2017
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel centrico y economico
Para la localizacion del hotel y lo que hemos pagado, muy bien. Anna, la dueña muy amable y muy maja.
El apartamento un poco pequeño y justito. Pero para pasar 3 dias a estado bien.
Lo recomiendo
Impossibile muoversi all'interno della stanza e soprattutto in bagno.La signora aveva detto che puliva tutti i giorni,ma non è mai venuta neanche a fare il letto.Proprietaria sentita solo per telefono,nessuna ricevuta per pulizie e tassa di soggiorno.Peccato perché il posto è davvero strategico per chi volesse vivere Firenze al meglio...è in pieno centro a 100mt dal mercato.
Verified traveler
6/10 Okay
S. P., Frankfurt a. M.
31 March 2017
Zentral gelegen! Im 3. Stock ohne Aufzug!
Genau aufpassen, welches Max Appartment man gebucht hat! Sicherheitshalber die Vorwahl von Florenz merken. Wir waren im falschen Appartment und mussten anrufen. Handynr. steht aber an den Hauseingängen. Wir waren in der Straße San Zanobi, sind aber zuerst fälschlicherweise in die Via Guelfa gegangen! Ist aber nicht weit voreinander entfernt. Einchecken wurde von der Reinemachefrau übernommen. Während des Aufenthalts wird nicht geputzt oder Müll geleert und lieber selber Handtücher mitbringen. Aber bei Ankunft war alles sauber. Schampoo/Toilettenpapier etc. war vorhanden. Für WLAN wollte man noch 5 €/täglich zusätzlich haben, das haben wir aber verneint. Müsste doch inzwischen selbstverständlich sein! Mit großen Koffern die 3 Stockwerke hochzulaufen ist nicht einfach. Für unsere Bedürfnisse war aber alles ausreichend.
Nous avons passé un agréable séjour, l'appart est bien confortable, un peu mal isolé phoniquement.Un peu plus de chauffage en hiver serait appréciable.
Proche de tout, du centre et de bons restaurants !