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"The food was really good at the a la carte restaurants. The staff was super friendly! 4.5 would go back"

"Lovely hotel with very comfortable rooms. Very conveniently located to sights in Heraklion. Easy to reach by car with free parking. Great place to stay in Heraklion."

"Rooms are nice and well appointed. Pool on the roof was fantastic and offered great views of the city and Harbour. "

"Very happy "

"Breakfast fue excelente "

"Perfect location to city centre and ferry port, carparking close by, friendly staff. We got a seaview room, it's worth it."

"Nice hotel, convenient location to airport. We stayed one night before our morning flight. "

"Great central location, close to shopping and dining. Would stay there again. "

"We had a fantastic two-week stay at Mitsis Rinela in summer 2024! From the moment we arrived, the experience exceeded our expectations. We were pleasantly surprised with a complimentary upgrade to a room with access to a shared pool, which really elevated our holiday experience. The room was spotless and well-maintained throughout our stay. The staff were incredibly friendly and welcoming, always ready to help with a smile. We especially enjoyed the evening entertainment—it added a lovely touch to our nights and created a great atmosphere around the resort. The dining options were another highlight. In addition to the main buffet, there were several à la carte restaurants offering a nice variety of cuisines. One thing to note is that these restaurants require advance booking. Unfortunately, we weren’t aware of this at first, so we missed the chance to use our full quota of reservations. It would have been helpful to get a heads-up about that upon arrival. Overall, though, Mitsis Rinela offered a beautiful and relaxing getaway with great amenities, top-notch service, and memorable moments. We would definitely love to return!"