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Chateau Nova Hotel & Suites Ft. McMurray

3.0 star property
Hotel in Fort McMurray with airport shuttle service and a fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Chateau Nova Hotel & Suites Ft. McMurray

Front of property
Lobby
TV
Iron/ironing board, cribs/infant beds, Internet, alarm clocks
Restaurant

Reviews

8.6 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly

Room options

Junior Suite, 1 Queen Bed, Kitchenette

Highlights

Air conditioning
Kitchenette
TV
Cribs/infant beds
Hair dryer
Microwave
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4

Junior Suite, 1 King Bed, Kitchenette

Highlights

Air conditioning
Kitchenette
TV
Cribs/infant beds
Hair dryer
Microwave
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4

Executive Suite, 1 Queen Bed, Kitchenette

Highlights

Air conditioning
Kitchenette
TV
Cribs/infant beds
Hair dryer
Microwave
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4

Executive Suite, 1 King Bed, Kitchenette

Highlights

Air conditioning
Kitchenette
TV
Cribs/infant beds
Hair dryer
Microwave
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4

Standard Room, 2 Queen Beds

  • Sleeps 4

Standard Room

  • Sleeps 4

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Exterior
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9.8 out of 10, Exceptional, (67)
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includes taxes & fees
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About the neighborhood

Map
Mod 3, Comp 9, RR 1, Fort McMurray, AB, T9H 5B5

What's nearby

  • Oil Sands Discovery Centre - 10 min drive
  • Heritage Park - 13 min drive
  • Keyano College - 13 min drive
  • Northern Lights Regional Health Center - 14 min drive
  • Peter Pond Mall - 15 min drive

Getting around

  • Fort McMurray, AB (YMM) - 1 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪Avenue Coffee - ‬14 min drive
  • ‪Subway - ‬14 min drive
  • ‪Original Joe's - ‬14 min drive

About this property

Chateau Nova Hotel & Suites Ft. McMurray

Property highlights
Take advantage of a free roundtrip airport shuttle, a coffee shop/cafe, and a bar at Chateau Nova Hotel & Suites Ft. McMurray. For some rest and relaxation, visit the sauna. A gym, a business center, and a restaurant are available to all guests.
You'll also find perks like:
  • Laundry services, a front-desk safe, and ATM/banking services
  • Smoke-free premises, meeting rooms, and multilingual staff
  • A 24-hour front desk and a banquet hall
Room features
All 170 rooms include comforts such as air conditioning, in addition to thoughtful touches like high-speed internet and room service.
More amenities include:
  • Microwaves and irons/ironing boards
  • TVs with cable channels
  • Coffee/tea makers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: internet access

Parking and transportation

  • Free roundtrip airport shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Sauna

Family friendly

  • Cribs/infant beds available
  • Microwave

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds available

Bathroom

  • Hair dryer

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Chateau Nova Hotel Ft. McMurray
Chateau Nova Ft. McMurray
Chateau Nova Ft.
Chateau Nova Hotel & Suites Ft. McMurray Hotel
Chateau Nova Hotel & Suites Ft. McMurray Fort McMurray
Chateau Nova Hotel & Suites Ft. McMurray Hotel Fort McMurray

Frequently asked questions

Is Chateau Nova Hotel & Suites Ft. McMurray pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Chateau Nova Hotel & Suites Ft. McMurray?

Check-in begins at 3 PM.

What time is check-out at Chateau Nova Hotel & Suites Ft. McMurray?

Check-out is at 11 AM.

Does Chateau Nova Hotel & Suites Ft. McMurray provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Chateau Nova Hotel & Suites Ft. McMurray located?

Situated in Fort McMurray, this hotel is within 9 mi (15 km) of Oil Sands Discovery Centre, Heritage Park, and Keyano College. Northern Lights Regional Health Center and Rivers Casino are also within 12 mi (20 km).

Chateau Nova Hotel & Suites Ft. McMurray Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest looking hotel I saw in Fort Mac
I stayed one night on a quick trip up to Fort McMurray. The hotel was nice inside and out, clean, modern, and nicely furnished. The staff I interacted with were all friendly and helpful. It is the only time I have been to Fort McMurray, so I can't comment in detail how it compares to other hotels, but it looked a lot more modern and cleaner than the hotels I saw downtown for the same nightly rate. It is located right next to the airport which was handy for me but maybe less handy if you want to be downtown. The only surprise for me was that I thought it was within walking distance of the airport. It was originally but they opened a new terminal on the south side of the runway much further from the hotel. Still walkable on a good day, but not what I expected. They paid for a taxi to shuttle me to the airport for my early morning flight, but next time I'll book a rental car.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fort McMurray - Airport Travel
Close to the airport and a quite location - good parking for regular sized vehicles. The rooms are average - clean and neat. Considering options in this town, this is one of the better ones to stay at. Dining room service and food are terrible - we waited over a hour for dinner to be served and the food was below par. They would be better foo to close the place than try to run it with such little staff.. Days gone by this was a good place to eat - I would order in next time..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, friendly as the usual! Easy to book and confirm reservations, as well as make any changes to the booking.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly service, some error with check out and charges but staff was friendly and was easy to resolve issue.

8/10 Good

C, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just far enough away from the busy city
Staff member lent me her personal iPhone charge since I forgot mine.. Thought that pretty nice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Doug

Liked: Cleanliness, property conditions & facilities, room comfort
Noisy at night didn't get much sleep. Breakfast not included in stay only coffee Iin lobby no tea. Other than that very nice hotel.

10/10 Excellent

Neil, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, surprisingly quiet, excellent staff
In Ft. Mac on business, first time staying at this hotel. Staff were excellent and very professional. Business Centre was small but adequate for my needs. Exercise room was clean, equipment was very well maintained.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nova review
Experience was good. Front desk staff was friendly and helpful. Room was clean & comfortable.

10/10 Excellent

Brenda, New Brunswick, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nova is great !
Beautiful rooms, pleasant and helpful staff. The rates are very reasonable. Enjoy our stay and will definitely be returning.

10/10 Excellent

Liz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
Comfortable and relaxing - just what was required aft 15 hours of flying!

6/10 Okay

JF, Sherwood Park, AB, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Fort McMurray Meetings
The coffee machine was unclean and had a moldy coffee grind package in it, the coffee pot had coffee in it. The microwave was dirty. Lots of noise in the hallways.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
first time stay
first time stay and it was very nice and reasonable priced

10/10 Excellent

Piero, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chateau Nova Hotel
The hotel staff starting from the reception through to the restaurant and cleaning staff did all in their power to make sure that my stay was not only comfortable, but pleasant. The wireless internet did not fail me once. I will most certainly stay in this hotel in future visits to Ft. McMurray.

10/10 Excellent

Kath, Fort McMurray, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chateau Nova
I must express my stay at this hotel. It was probably the best hotel in Fort McMurray with great dining.

8/10 Good

kshehee

Liked: Cleanliness, room comfort
Service quality is good, just a little slow.
My stay here was above average. I had a very comfortable stay. The restaurant is just a little slow. It did not cause me any problems with my visit....it just made mealtime longer than my normal time frame. All in all, I recommend this hotel. Thank you.