Search Cottages in Franklinville

"Yes breakfast was good and the room was comfortable "

"no everything about this hotel was awful. photos and descriptions were very deceptive and misleading. we will NEVER stay at this hotel again."

"Gave our room away because arrived later in the evening. Room construction on the floor, Marijuana smell in the elevator. Room was so cold when we arrived, it felt like the north pole. Parking charged me money but the parking gate wouldn't accept the code sent to me. Had to wait for someone to leave in front of the hotel and park there. I feel ripped off. I was born and raised in Philadelphia and come home on occasion. This is by far one of the worst stays and experience I've ever had. Terrible stay."

"Kemani was super helpful and so nice. We encountered a minor issue upon checking and she handled it amazingly. Thanks, Kemani!"

"Clean, courtius staff, coffee and morning restaurant was good and nice bar."

"Perfect place to stay when you have an event at the stadium or ball park. We had an amazing view from our room. Staff was excellent. Beds were so comfortable. We also had room service the first night and food was excellent. Also loved the valet service so we could just check in and not worry about parking. Would stay again."

"We arrived at the hotel around 2 AM due to a flight delay and expected to still be able to check in. Unfortunately, there was no one at the front desk. Even during night hours, there should be staff available to assist guests. We called multiple times with no answer and walked around trying to find an employee, but no one was present. After waiting a long time without any help, we were forced to leave and book another hotel. This was very disappointing and not the level of service you would expect."

"I booked this hotel in advance of a basketball tournament and when I arrived at the hotel they informed me that it was overbooked and they sent me to Residence Inn, a sister hotel. This was upsetting because the team wanted to stay together. What was weird is that I booked before other parents and they were given a room. This was unexpected."

"The room I originally was staying electronic lock was not working. I had to go up and down three times before having to move to a new room. Moving my own luggage myself"