"A wonderful place for a getaway. Beautiful scenery and 4 pools to choose from. The beach is a stone's throw. Staff are all friendly and helpful. Superb entertainment nightly with two music acts on each evening. Fabulous!"
"A wonderful place for a getaway. Beautiful scenery and 4 pools to choose from. The beach is a stone's throw. Staff are all friendly and helpful. Superb entertainment nightly with two music acts on each evening. Fabulous!"
"The hotel was nice, modern and the pool, restaurants and bars are pretty good. Entertainment staff worked hard, as do the housekeeping staff, good variety of food and drinks.
There seems to be a lack of toilets though... for either of the pools, Breeze bar or Pala Santo restaurant, you need to go into the hotel itself and there is one set of toilets for the entire downstairs area, day and night."
"The hotel was nice, modern and the pool, restaurants and bars are pretty good. Entertainment staff worked hard, as do the housekeeping staff, good variety of food and drinks.
There seems to be a lack of toilets though... for either of the pools, Breeze bar or Pala Santo restaurant, you need to go into the hotel itself and there is one set of toilets for the entire downstairs area, day and night."
"Room very spacious comfty bed nice beach view large balcony. Big plus for kitchen amenities like fridge. Lovely staff and hotel situated at beautiful place."
"Room very spacious comfty bed nice beach view large balcony. Big plus for kitchen amenities like fridge. Lovely staff and hotel situated at beautiful place."
"Room was good, junior suite had added bonus of sun loungers on the balcony.
Lunch was generally best meal of day, breakfast ok, but evening meals seemed a bit poorer as per other comments. That said, we always found something to eat and never left hungry."
"Room was good, junior suite had added bonus of sun loungers on the balcony.
Lunch was generally best meal of day, breakfast ok, but evening meals seemed a bit poorer as per other comments. That said, we always found something to eat and never left hungry."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Small, personal hotel with friendly and helpful staff. Great choices at breakfast and good service. The hotel is kept very clean both internally and the pool/surrounding area - highly recommended
Small, personal hotel with friendly and helpful staff. Great choices at breakfast and good service. The hotel is kept very clean both internally and the pool/surrounding area - highly recommended
Jenny
Reviewed October 11, 2018Reviewed October 11, 2018
This was the second year in row that I stayed at the XQ El Palacete. I travel a lot for business and leisure and I believe this is one of the best hotels in Europe. The reception staff was friendly, helpful, and welcoming. The chefs and dining room staff were first class. The food was excellent. The room was spacious, clean, and comfortable. The view from the balcony was spectacular. When I go to the Canary Islands, this is the only hotel where I will stay. I'm already looking forward to...
This was the second year in row that I stayed at the XQ El Palacete. I travel a lot for business and leisure and I believe this is one of the best hotels in Europe. The reception staff was friendly, helpful, and welcoming. The chefs and dining room staff were first class. The food was excellent. The room was spacious, clean, and comfortable. The view from the balcony was spectacular. When I go to the Canary Islands, this is the only hotel where I will stay. I'm already looking forward to...
Great hotel, amazing room with a fantastic seaview. Good quality half board buffet. Excellent pools and pool bars. Great staff.
The one let down was the tired old rule of long trousera for men in the restaurant. This really has to change, totally outdated. I understand why the rule was originally put in place (to keep up dress standards). The truth is now though that mamy men were in there wearing ill fitting, untidy jeans and even tracksuit bottoms with old trainers or flip flops. Whilst...
Great hotel, amazing room with a fantastic seaview. Good quality half board buffet. Excellent pools and pool bars. Great staff.
The one let down was the tired old rule of long trousera for men in the restaurant. This really has to change, totally outdated. I understand why the rule was originally put in place (to keep up dress standards). The truth is now though that mamy men were in there wearing ill fitting, untidy jeans and even tracksuit bottoms with old trainers or flip flops. Whilst...
Good hotel, could do with some renovations….but overall it’s a lovely hotel and does what it says on the tin…lovely staff. Nobody seems to talk to anyone around the pool, just in the smoking area! lol
Good hotel, could do with some renovations….but overall it’s a lovely hotel and does what it says on the tin…lovely staff. Nobody seems to talk to anyone around the pool, just in the smoking area! lol
Martin
Reviewed September 24, 2025Reviewed September 24, 2025
Very Nice location, direct access to the Beach. All the staff is fantastic from the réception to the restaurant
The restaurant is good, offers Nice variety of food, that is changed over days and every evening a différent main plat
Rooms are large and in good condition, everything worked, the shower is enormous. Only improvement could be a slightly softer bed (it is 2m wide)
Sea view if a must have if you start here
Very Nice location, direct access to the Beach. All the staff is fantastic from the réception to the restaurant
The restaurant is good, offers Nice variety of food, that is changed over days and every evening a différent main plat
Rooms are large and in good condition, everything worked, the shower is enormous. Only improvement could be a slightly softer bed (it is 2m wide)
Sea view if a must have if you start here
I was at the hotel for wingfoil lessons on the beach. The walk to instructors and rentals was under 5 minutes. Hotel was clean, orderly and well-maintained. Staff were all personable.
I was at the hotel for wingfoil lessons on the beach. The walk to instructors and rentals was under 5 minutes. Hotel was clean, orderly and well-maintained. Staff were all personable.