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"Hotel is so well located! Right across from Guggenheim and near the airport bus stop! Everything was A+! The hotel even has a small gym for an early morning workout. The staff were extremely helpful! "

"Clean room great staff fresh fruit"

"Pablo told me to go to the wrong garage my rental was stuck there for Monday cause it was closed then charged me 127 euros to get it out Tuesday. Horrible advice "

"The hotel is in central location, at walking distances from many amenities and stores. The personal is very helpful and nice."

"I loved my stay. It was 5 Stars all the way through. Syaff was extremely nice and helpful. The breakfast is worth it it "

"Friendly staff and clean room."

"The staff were amazing from the very first greeting until we left. Incredibly attentive and helpful. Really made the stay perfect."

"The hotel is in an excellent central location, close to the Guggenheim Museum Bilbao, children’s playgrounds, and plenty of places to eat. Breakfast offered a good variety of options, and the staff were attentive throughout our stay — I couldn’t fault their service. The gym is quite small and would benefit from adding some free weights rather than relying mainly on the multi-gym equipment, although there are several treadmills available. The only downside was our family room being located on the first floor. While it was spacious, it overlooked the internal part of the building, which felt quite depressing and lacked natural light. The room lighting could also be improved, particularly with the addition of a main ceiling light."

"Very nice hotel. Very central to everything with extremely friendly and helpful staff. "