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"Excellent stay again everything was great."

"The parking is good and staff very nice, rooms are clean just dated but it’s fine "

"the breakfast was lovely fresh and hot and good choices"

"Spa was great as usual and staff super helpful and efficient "

"overall we had an excellent stay. staff were excellent. Breakfast waa delicious. bed was comfortable and room was quiet. room was clean and well maintained. good location. The disappointment was the room was much smaller than picture on expedia. in making your reservation ask them about the size of the room. location is good but it is hard to get out of the parking lot due to hedges blocking view it made id difficult"

"A really great family hotel right next to the Wookey Hole attraction. Rooms were spacious and very clean and the bed was very comfortable indeed. Great value for money and would definitely stay again."

"Property a little tired but very clean and staff are very nice. Rooms functional we were upgraded to a beautiful view, only complaint the hearing was in a timer and the room was very cold. They gave us an electric heater which took the chill off. "

"Stayed on a Saturday evening and arrived before check in time. A wedding was in progress and although we had been warned that might happen we felt as if the wedding had taken over the whole of the ground floor and there was no where really for us to sit for a drink without feeling we were gate crashing the wedding. When we checked in the staff were lovely. They explained all the facilities and booked a time for swimming for us and sorted a small issue with the room immediately. We booked a time for dinner in the restaurant for later in the evening. After we unpacked we had a wonderfully relaxing swim/ sauna/ steam. Again the staff were lovely, there were towels provided and the offer of more if we required. The health suite facilities were very clean and the gym was extensive. Dinner was good and the menu had lots of options. Our room was good, clean and spacious and as it was on the third floor and we heard nothing from the party downstairs and even though the hotel is very near the M5 we didn’t hear any traffic noise so we slept very well. "

" It was a very beautiful and memorable stay. Lovely building and room, friendly and helpful service and the food was excellent!"