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"Great staff. Concierge service was incredible. "

"Room was excellent, front desk staff very efficient and polite. "

"Very helpful staff, very convenient location, room was clean and up to date. By American standards, it’s small, however we expected that from the start because that’s how European hotels are. Easy walking distance to kings cross station and platform 9 3/4 if your a Harry Potter fan. "

"Everything was perfect - spacious, stylish, clean room with a massive, comfy bed and fantastic views of the river and St Paul's. The spa facilities were top notch, loved the relaxation room. Had a blast at The 12th Knot rooftop bar and the buffet breakfast the next morning was superb. All in all a perfect Valentine's getaway 💘"

"Everything was just right at this hotel.. felt like home and warm welcome "

"The whole hotel was extremely clean. All the staff were pleasant especially the ones we came in close contact with, the restaurant manager and reception. "

"Very nice room. Staff were friendly"

"Nice Clem rooms"

"Rooms were great, clean and staff were friendly and very helpful. Although there were some maintenance going on, they were very quiet and do not cause any issues or noise. "