"Small but clean space, helpful staff. Quiet despite being just a few blocks from Times Square with lots of things to see and do in easy walking distance"

"I'm thankful that there are still thoughtful, gracious human beings with beating hearts like Janet still employed in a great city like New York City to welcome guests and manage their check in process. I stayed (again) at the Grand Central location. Janet is a gem. Please continue to have a human element in your hotel(s) upon arrival. Additionally - all the common areas of the hotel were clean, guests were quiet and all the employees I encountered during my brief stay were lovely and...

"Requested a room on a higher level and was met with an automatic no. Lady didn’t even check … got stuck on 2nd floor "

"Park Terrace is my go to place to stay in New York City. Love being near Bryant Park and that vibe. Also, beds are super comfy with awesome sheets. High priority for me!"

"The Jewel was the perfect spot to stay for a long weekend. We could walk to everything. It’s clean, quiet, has cozy bedding and refillable water bottles which is so nice. We will be back!"

"The reuseable bottle station was very convenient. It is literally next door to the 9/11 Memorial towers just amazing."

"roof top lounge"