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"Staff amazing and gelpful"

"The room was very clean, but cold, receptionist gave us another room as couldn’t get heating to work, had same problem with the next room. She couldn’t get it to work either but brought us a heater which warmed the room very quickly. She was very good & came back later to check it had warmed up. Would definitely recommend hotel to others"

"Great stay "

"Great hotel, room was lovely, super clean, new facilities, great breakfast, friendly staff "

"Everything was perfect ,clean room,very helpful staff,advised well re the parking We find this hotel when travelling from Stansted spot on "

"All fab "

"Room was clean but bathroom could do with updating "

"Clean and a very quiet room. Staff are very nice and friendly., Good location by the railway station and many restaurants and convenience stores close by. "

"We often pick the graduate because we love the atmosphere, river views and location. Room was great as always.. Until we dropped something and looked under the bed.. Could do with a hoover. Other than that and the lack of black pudding.. The usual perfect stay. The staff are always welcoming, friendly and attentive. The balcony was bonus, even in December. "