Find Resorts & Hotels with Spas in Hamurana

"Excellent problem-solving skills. You handled the situation perfectly."

"Safe parking, super comfy bed, friendly staff, geat location "

"Room was super tidy, beds were lovely."

"I’m really disappointed to write this because this used to be my favourite place. For the past 6 years, I’ve stayed here twice a year and always looked forward to it. Unfortunately, my last visit and this recent stay have shown a clear decline.I paid over $1000 for 3 nights, and honestly, it was not worth it anymore. The room was smelly, noisy, and poorly maintained. Simple things like the TV remote not even having batteries show a lack of attention to detail. What’s most frustrating is that there have been no upgrades at all—the rooms feel exactly the same as they did 5 years ago, if not worse. Rotorua has always been my getaway to relax, but sadly this hotel no longer provides that experience. It’s disappointing to see such a drop in standards. I won’t be staying here again and will definitely be looking for a better option next time. "

"The bar was good. The staff very friendly"

"We didn't go for breakfast....we couldn't find necessary equipments of kitchen like Microwave,Toaster etc."

"Clean and comfortable. Heating in room did not work but staff were very good and moved us to new room"

"Very dated and pool and spa not clean"

"This is the place that we want to come again... we arrived with a very bad weather so the warm water at the pool was so relaxing... laundry area was clean and our room is beach front so even with a storm the view is amazing! We stayed for 3 nights, room was clean, our mini kitchen is full of all the utensil that we need... comfy beds and shower is really good. Service was amazing, the staff are really nice,helpfull and polite. Parking is easy.. We love to come visit again. Thank you team we appreciate everything.🙂"