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"This is a beautiful resort and the onsens were amazing, quiet, relaxing, rooms were lovely. The kasieki meal was superb, breakfast had 100 choices. Only complaint os coffee at night had coffee grounds in it. i recommend a two night stay so you may visit both baths. The pajama wear and takata wear were so awesome to wear all over the resort and to dinner! What fun. No racial prejudice felt at this resort. Also a great location to catch the cable car to the ropeway which is a must do! Take the romance car back to tokyo very easy! Try to see Mt Fuji at the lake ferry just breath taking!,"

"It was nice and convenient "

"good"

"Friendly English speaking staff for US traveler. Clean room, comfortable bed, walking distance to Gotemba Premium Outlet. Shuttle bus to highway bus station. "

"A beautiful properly. We had a room with an onsen on our deck, it was supposed to have a lakeview but trees are all grown in and blocking. This place feels remote but there is a bus stop station close and the pirate ship/ cable cars. No stores or restaurants close by but we really enjoyed the breakfast and dinner buffets."

"It was a great easy stay for my children and I. 😊"

"Awsome location excellent views of the lake and Fuji (if the weather permits). Best place in town."

"Great ryokan experience. The rooms were spacious, comfortable and well stocked. The food was phenomenal. We stayed for two nights and they had a different menu each day. The service was exemplary. We brought our 4 month old baby boy and they went out of the way to accommodate us. They put us in a slightly more secluded room and dining section so we didn’t need to feel bad when he cried. They set up a little bed for him at dinner time. "

"The quality of the dinner that we stay on the second night was not very good but the assistant manager helped us to solve the problem right away. In the next coming, the restaurant manager do the follow up on the issue. They are so considerate. My friends and my family have a very pleasant stay in here. Thanks all the staff."