Villas in Hanover

"It was a great view at the Palace on our 2nd night when we actually got to stay there. After a long day of travel we arrived at the hotel to find out we got moved to the property next door which was cheaper, we paid for the Palace and our friends were at the Palace. They shouldn't be able to move us and not let us know in advance. They made us check out of our room at noon the next day, but we couldn't check into the Palace until 3. They should have been more accommodating to us and let us have a late check out."

"Yea very much so"

"It was amazing, Marlon, Tywone, Donavan, the bartenders, The spa personnel, the kitchen staff, the cleaning crew, the front desk, overall were very kind, very helpful, patient. I felt like I was at home, a part of a family, I highly recommend this hotel."

"The resort is extremely beautiful, all the staff are friendly, rooms are very clean and food is really good. There was only 1 thing that make no sense, if you are staying at princess grand. You are not allowed to go on the property of Mangrove. Mangrove side is adult only, so my wife and i decided to leave our son with grand parents to take a walk and we were told we have to walk on the beach and not the actual walk way...that is crazy. Even though my experience was good, I am not sure i will revisit because of this, i have been to alot of hotels that have 2 sides and we could always go on the property to use it and back to primary side."

"Beautiful beach!!! Good food. Very nice staff"

"Just keep in mind that many people don't eat spicy food, and almost all the food was spicy."

"Took off one star because I had to ask a couple of times to refill the body wash and shampoo and to clean my room and there was a female employee that was not welcoming so I avoided her when I needed anything and food could have been better. Besides that I loved my stay and alot of the employees that went out of their way to accommodate me in every way. Already planning on going back 😁"

"Had a great stay !!"

"We managed to secure a good deal through a third‑party vendor; otherwise, the stay would have felt quite expensive for what was offered. The restaurant and reception areas were well maintained and clean, but the rooms and corridors could definitely use some TLC. Attention to detail seemed to be lacking — the lifts were dirty, and the walls along the corridors were marked and worn, giving more of a back‑of‑house feel rather than a guest‑facing environment. The room had an unpleasant sewage smell and didn’t appear to be well cared for. I’m not sure if this is a result of the recent hurricane, but the property would really benefit from the level of upkeep and guest experience delivered by the teams in Cape Verde, who clearly know how to maintain their hotel to a high standard. The food was okay, but I feel that RIU focuses too much on quantity and ends up sacrificing quality. At times, it felt more like they were serving in bulk rather than catering to guests. That said, the selection available was quite good. The entertainers were great and constantly interacting with guests, keeping everyone engaged both day and night. The catering and bar staff were also very friendly and always attentive. "