Guest Houses in Hato Mayor

"Hotel súper lindo y la gente que trabajan todos bien amables y Cortez. 100 recomendado "

"2 of 9 restaurants had availability (booked on day 1 of an 8 day stay) Room was worn, furniture was not comfortable, sheets- no blankets requested from housekeeping- received 2 days later after many many requests. Room service was a joke- ordered a simple drink and it never arrived. If you want a pool chair plan on getting up before sunrise to go 'claim' one. Buffet was BAD some days and ok other days. Spa staff and treatments were ok, no shower/dressing room or sauna/steam before or after booked treatment. This resort is 1.5 hr from the airport. And further from most activities .. $120usd for airport shuttle each way. Would not stay here again."

"Espectacular 😍😍😍"

"Very helpful and friendly staff and a good location for our needs. Set in a golf resort so great for golfers visiting the island. This hotel is in need of a renovation it was looking a little tired. The room was satisfactory the bed was extremely comfortable. The shower worked for the most part, the safe however was broken and the ripped curtains wouldn’t close properly but on the positive side the antiquated fridge and microwave did work. Although this hotel was on the cheaper side of all inclusives in the area I don't feel it was value for money they certainly didn’t invest in good quality alcohol and food. Only one restaurant with buffet style food no à la carte menu choices and very standard offerings such as chicken white fish and pork cutlet, pasta and rice at every meal. I was looking forward to a few nice rum cocktails by the pool and a complete relax but the low quality of the spirits made this impossible. I didn’t know it was possible to have a bad rum in the Caribbean The wine wasn’t good either. The staff were doing the best they could I really couldn’t fault them always smiling and happy to help."

"very pretty resort....the mountain views were beautiful on the drive there and the beach was really, really nice!"

"Everything was disgusting very disappointing "

"Property is very clean, staff is always around cleaning and setting things right. The staff is VERY friendly and accommodating. There is food available 24hrs a day, and the sports bar is open 24/7. The beach is large and clean with many chaise lounges. There is a pool bar, a beach bar, a garden bar and the Sports bar. A disco adjacent to the sports bar is open every night."

"The food, staff, and customer service are horrible at this hotel. They require you to make reservations for all restaurants through an app that doesn’t work. You can only make 2 days of reservations and can only make them once you are on property. Concierge staff are the worst - rude and unhelpful! You can’t swim in the ocean (actually a bay) because of the murky water with tons of jelly fish. Spend less money and stay at a much better place like Secrets or Dreams (right down the street). The only thing amazing about this hotel is the fitness center and the upstairs adult Club Azur pool and restaurant."

"Honest review. This review is based on my own experience and in what I like. Hotel is very organized and clean everywhere, the staff is well trained and super kind with guests. Easy parking. Is not overcrowded. Looks like the perfect hotel. Only bad things are, little or no entertainment, only one restaurant open during lunch and breakfast with not a lot of options. Desserts are awful, no ice cream anywhere, oh and the all inclusive drink is just a weird probably housemade alcohol, if you want name brand (even cheap ones) you have to either purchase a vip pass but this drinks are only available in ONE bar all the other ones don’t have these drinks which then is a little useless and inconvenient for the customer. Another option would be to buy the bottle which is like 2x the price of outside. All in all I have been to various all inclusive and I would recommend going somewhere else if you have the money to pay for this one you’ll have enough to pay for another one with better experience, entertainment and availability of food and deserts."