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"The staff here are exceptional. They go above and beyond to make sure you have everything that you need and are so friendly and charismatic. We had a lovely stay at Shoji Lake Hotel. The facilities are ‘older’, very traditional Japanese hotel which made our stay a very homey experience. The onsen was wonderful, the indoor onsen was definitely a lot older, but the outdoor onsen was newly renovated and so nice. We will recommend Shojj to everyone going to Japan! "

"Amazing room, service, course dinner!"

"This place looked amazing for villas. But if it comes down to ordering dinner for bbq. I would never do that again. It was so much meat but not other things to cook with. No oil or butter. Just raw vegetables and meet. We wasted our money for this. But over the hotel was soo pretty. If you really wanted to do glamming. You will enjoy the experience. "

"Stunning views, beautiful ambience, amazing staff, good food, lovely accommodations "

"Room was very clean. Staff very helpful. A little isolated but a really nice stay"

"Clean, staff politeness, good play area for kids, good breakfast and executive drink sessions."

"Great place to stay at Kofu! It comes with excellent breakfast, free amenities like ice cream, welcome drinks and ramen. "

"Staff"

"Excellent service by all staff. It’s serene, calming and very clean. "