Find all hotels by Best Western in Hayes, VA from AED 285

"Clean room, a bit undated, especially furniture/carpets. Property in itself is amazing. Outdoor staff amazing. "

"Staff is awesome and the resort area is very nice and well maintained. We did have an issue with having to reconnect to the WiFi multiple times a day. We did not have to use the credentials every time, but we had to reconnect to the WiFi. If you need consistent WiFi for work, this could be an issue. For my wife and I it easy just an inconvenience. Regardless, I would stay again and recommend for others to enjoy."

"Clean room, breakfast area very clean "

"The pool clean but the hot lukewarm. Staff had it set at 85 degrees and wouldn't turn up the temperature. The building structure of the hotel had cracks and wood window frames falling apart or missing. Breakfast was bagels, cereal and muffins. Our toilets in both rooms worked only half the time. I had to find a plunger to unclog the toilet. At check-in the desk person tried charging my cc twice and wasn't going to give us our rooms. I prepaid for 2 rooms. Overall visit 1.5 stars."

"Room pretty clean but I don’t think my sheets were fresh! They looked clean but they did not smell that way. They had a faint odor. The elevator smelled of dog on the day I left and that was a big turn off. "

"The staff at check-in was great. The room was huge and had everything we needed. The room was clean - good WiFi. "

"Didnt get to use many amenities but the whole facilities were beautiful "

"Great pet friendly place! Plenty of grass area to walk your dogs. My husband and I visit Williamsburg often to go to Busch Gardens with our mini doodle, and we always stay here. Decent breakfast, but very tiny coffee cups. Elevator is super slow, so we normally take the stairs. The staff has always been super friendly, and helpful when needed. Overall, they do a nice job of keeping everything clean. Definitely could use some updates and repairs in certain areas, but we always enjoy our stay."

"Very clean and well maintained! Excellent breakfast too!"