Find all hotels by Preferred in Hell's Kitchen, NY

"Good breakfast"

"My TV wasn't working, so I went to the front desk for help, but they only tried to assist me when I was already leaving. Everything else was excellent; the location was convenient, and the room was comfortable :) "

"Ok"

"My stay is always great! The staff is amazing, personable, friendly and helpful! "

"Horrible hotel! We were not even given the upgraded room that we paid for, so don’t bother paying for the upgrade. You are not allowed to go on the second floor mezzanine. We avoided using the blowdryer as many have mentioned online that this creates confusion with their smoking sensors and we didn’t want to get charged for that. Really rundown rooms, yuck!! Only good thing is that it’s centrally located. Elevator & Cleaning staff were the only kind staff! "

"All was great, room clean! "

"Room was exactly what we needed for an overnight stay. Comfy beds, clean bathroom. Will stay again."

"The hotel was very clean and all staff members were exceptional. The only complaints were that the room keys didn't work very well and we had to have them replaced twice, even though we kept the card away from our phones as instructed at check-in and the thermostat was a little tricky. However, opening the window cooled the room effectively. Concierge, housekeeping, buffet,and front desk staff were great. The lobby was very welcoming and relaxing."

"It was fine but room was not cleaned every day. Room was small. "