Find Family Hotels in Helmsley

"Good breakfast. Great location"

"On arrival the staff were very helpful however when after being given our room we were appalled at the condition, especially the bathroom. The furniture was old and dated, the mattress and pillows hard, but it was the bathroom that dismayed us the most. There was black mold on the ceiling and extractor fan, the floor was uneven due to the lino was separating from the wooden floor. The taps on the sink needed replacing and the shower controls didn't work. To sum up the bathroom wanted gutting. After complaining and requesting another room we were told the hotel was fully booked but would be moved in the morning. The duty manager was very apologetic and we were offered a complimentary evening meal and drinks which didn't really compensate for the situation. The next morning we were moved to another room, a little better but not great. Wouldn't stay again or recommend."

"Free parking very friendly staff nice clean big room nice dinner and breakfast nice period property with history and nice grounds. "

"Great hotel, staff chatty and helpful. Free breakfast was great especially as they had gluten free cereals, sausages and bread."

"Lovely hotel but our room wasn’t cleaned properly, could have done with a good freshen up , however we did see painters in so probably in process of freshening up rooms, bed was very comfortable but could have done with new pillows as they were a bit flat, Staff were all very friendly and welcoming. Food was very good huge portions, freshly cooked and reasonably priced."

"Lovely hotel staff very helpful eay booking in ,looking forward to returning soon"

"The Dean Court can boast about location, ( only a few blocks from the train station and across the street from Abbey Minster), but also exceptionally helpful, courteous staff, delicious meal options, and overall comfort."

"Great staff and great location. Food was also excellent"

"So tired and dated. Dark rooms where the light didn’t work and the water didn’t drain in the wash basin. The keys didn’t work and we had to go back to reception upon return. Very friendly helpful staff and a good reception ."