Find hotels near Her Majesty's Prison, St. John's from AED 325

"The Staff had a lot of attitude and did not want to provide service. I was locked out of my room, as the locked was broken. I got the run around for almost a full day. No one wanted to take ownership and resolve the issue. The water activities staff showed up an hour late every day, and he gave me attitude when I asked to use the kayak. The lifeguard was not on duty for the majority of the day. He was chatting with other staff and not at his post. I rarely got a smile from the staff and they did not proactively ask to help. Overall, I would not recommend this hotel, if service is important to you. "

"The Royalton CHIC is a stunning resort, however there is room for improvement. The check in and check out staff were abrupt and not at all what would be expected of a Front of Service. I felt rushed at check in and 3 inexperienced young ladies were all speaking at once. No real happy friendly hello. On check out staff member was abrupt and again not what would be expected of a 5 star hotel. The unsung heroes were the cleaners, maintenance staff and gardeners. They kept the Resort immaculate. Superb choice of Restaurants but Elements buffet, apart from breakfast choice was poor, so make sure you reserve at Hunters, Olympus, Vespa, Haven. There needs to be more sun Parasols. Enough beds but not enough shade."

"Thank you"

"The place need a little sprucing up But is nice and the staff is great Very central"

"Clean room, helpful and friendly staff, sufficient parking"

"The bathroom should ag least be frosted"

"Great views from the balcony and only a short walk to the beach.What stood out for the holiday though was the responsiveness of Host Simone and Facilities Manager Kevin. When encountering any issues they both went hugely above and beyond to find a solution as efficiently and expeditiously as possible. They really went out of their way to support us and even surpassed expectations to ensure our stay went smoothly.Thank you Simone and Kev. Was lovely to meet you."

"Old, shabby, in the middle of a building site, only 1 light in any room. all ceiling vans not working. TV not working. Had to ask for a room key as one was not provided at check-in."

"The bed had the springs coming thru the mattress, it squeaked even when I place a beach bag on the bed. Comforter was old. Mouldy caulking in the bathroom Tv did not work Slimmy foot bath outside the room, appeared that the water had not been changed recently Resort is great restaurant was average Communication with the host was difficult and last email I responded to them they never answered "