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"Very comfortable and convenient hotel to stay as a 3 minute walk to departures at North Terminal. Stayed here previously and quiet with very nice restaurant for dinner. Just a couple of minor issues: had to move rooms ( this was dealt with promptly) from an inside room 711 due to a loud buzzing noise to an outside room 642. The outside facing room was comfortable but there was a bit of external noise from traffic and the train shuttle to SouthTerminal which surprised me as you can't hear planes at all. Also one of the coffee mugs was chipped and should have been removed."

"Room had no heating, it was broken. Small oil filled radiator inadequate to heat the room. Asked for another duvet, never arrived. Slept in a jumper! Shocking, wouldn’t stay again! "

"Airport hotels are usually so chaotic but this hotel felt so calm! This really made a difference to the start of our holiday. We didn’t eat at the hotel but the bar was lovely and we enjoyed a few drinks there. Staff were friendly. Room was comfortable. We’d definitely stay here next time we travel from Gatwick."

"Everything as expected handy for airport clean and tidy"

"Really convenient for flights, being within the terminal and access to choice of restaurants etc. we booked a vip room which was a decent size,and had a fab view over the runway to watch the planes. No comfortable seating, though. Everything was clean, smart and efficient if somewhat soulless, as to be expected. Would recommend if overnight for flights is required. "

"Breakfast wasn’t the best tbh Room decor lovely but floor a bit tired and no shelf by sink or shower to put anything on Staff were great apart from cleaners very noisy and banging and bashing and hovering before 0800! Bar guy was on his phone and took a few minutes to come and serve me ! Other than what I’ve mentioned I would recommend as overall was good "

"Yes it was good. "

"Great location; friendly staff. Unfortunately there was a spillage by a little boy on a table nearby and the guy who cleaned it up was really great about it - such a nice, kind guy (sounded like a real salt of the earth Londoner)...a credit to the hotel and an example to all."

"Would 100% recommend this hotel and if a upgrade is available at a good rate. Take it."