Search Cottages in Horley

"Vey clean room; very good air conditioning, helpful staff. Only suggestion is to stop at reception and get a room key card as the Internet may be slow and thus the virtual key may not be accessible quickly. Love the convenience of this location!"

"I arrived at the hotel around 10pm ahead of an early flight the next morning, and the experience was disappointing from the start. No restaurants were serving food at that time, leaving room service as the only option. When I got to the room, the bed hadn’t been made properly for arrival, and the mattress was so worn I could feel the springs through it. This stay was nowhere near the standard I’ve experienced at other Hilton locations, especially surprising for an airport hotel where comfort and convenience matter most. In all honesty, I’ve had far more comfortable rooms at budget hotels."

"Room was clean and adequate for my one night stay. Shower worked great as did the air con. Staff were excellent on my early arrival allowing me to check in early fir very reasonable cost. "

"Bteakfast was very good, plus the gym accessibility was also great, especially given the size of the facility. "

"The guest house just needs some attention to details. The blind didn't shut properly. The heating was on and there was no way of turning it off. The lamp trailed across the wall so it was a hazard. It was just for one night and the bed was comfortable and I used the tea making facilities so it did the job but wouldn't return."

"Easy reach to the airport. Nice bar and restaurant"

"Fantastic that the hotel is a few steps from the terminal."

"The reception staff are great. The location being in Gatwick is terrific of course, convenient for the airport and trains. The amenities are clean and comfortable however dinner service let the hotel down. No shortage of staff it seemed but totally disorganised the night we were there. Guests were asking for menus, following up on drinks, food and dinners. My husband finally received a dessert he was waiting for only to have another brought to the room long after we left the dining room. It seemed like disorganised chaos. The hotel if they rectify training and ensure some procedures in place in the dining room will nail it."

"We had a great stay, the kids loved the pool, the staff were amazing Especially lucie at reception and Julie from The restaurant. These staff are an asset to the hotel Can’t wait to stay again"