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"The Restaurant are nice clean and good quality"

"I was not allowed in my room. Expedia you did not include me in my reservation. I richard torres was waiting for my room 3 and a half hours after my chek in exhausted in the heat. Was the wife that has diabetes? Luis escobedo and rosa chaves where my guests and on top of that. I got charged. 37000 pesos. We really need to get ahold of you."

"Food was very very good, fresh. Room was really nice and clean and had great view of pool and beach. Staff was excellent and polite. My partner wished the pool was deeper to be able to swim more. Everyone and everything was excellent though"

"We have stayed at this hotel many times over the past 15 years. We have always enjoyed our stay. There are several amazing staff members - yet over the years, we have seen that the overall experience is inconsistent and dependent upon who you are interacting with. The Studio Suite which costs more than a standard room was not equipped as pictured. We needed to request a dresser to store our clothing. There was a coffee maker but no coffee provided. And hot water for the shower was scarce. Checking in was not positive- but the bellboys were amazing and probably some of the most accommodating and helpful people at the resort. Food didn’t provide many choices, I am gluten free and the chefs were very accommodating and prepared special meals for me. The young woman hostess was amazing - I use a wheelchair and she assisted with genuine pleasure. The restaurant people worth mentioning was Captain Julio Cesar and Manager Ulises and the server Victor. Our maid was also amazing. Canto del Sol will always be one of our favorite places for many reasons - but there has definitely been a decline over the years."

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"Our stay was lovely, the staff were so amazing and friendly!"

"Yes ocean view"

"Didn’t use the spa"

"The a/c worked excellent other than a very bad musty moldy odor,the meals and restaurant were excellent and the cleaning staff were very efficient.Also the massage in the spa was very good "