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"The stuffs are friendly and helpful. The hotel is close to downtown, and many attractions. But its rooms definitely need more improvement. "

"Ms. Chen and 莊先生以其他們飯店的團隊一等一的服務非常的專業，而且細心幫助旅行的人有一個好的住宿環境和接待"

"Check-in process was quick. Darren at front desk is friendly and very helpful who helped us enrollment of the hotel program, gave the suggestions of nearby gourmet and attractions. The vibe of the hotel is relaxing. Decoration and furniture are delicate. Room is clean, comfortable and in between luxury and practical. We got an ocean-view room. I particularly enjoyed sitting on the window seat to enjoy the view of the city and the ocean. Worth to mention is that the hotel offers a sparkling water machine (it also comes with selection of cold and ambient ) on the hall way instead of bottled water which is eco-friendly. We love the idea and enjoy the sparkling water so much. We used the gym, the hot spring, and the sauna area which are well-maintained. All in all, we had a great time while staying with this hotel. Especially Darren who treats us like friends telling the story behind the designs . Thanks to Darren Huang making a big plus to our wonderful time in Hualien. "

"Fantastic hotel. Clean with great service. Upgraded us to a bigger room and it was a big WOW!!"

"I’d give 10/10 for this hotel. The services and cleaners are amazing. My room is really nice. I can see the ocean view and the town from the window. Breakfast was amazing too. The location is really quiet, walkable to the town, really close to the night market and bus stop too. "

"舒適整潔，地理位置佳"

"Good location. Parking. Large room. Ladies at reception were very kind and helpful."

"Over all is good, nice location! "

"This property is ok but they should do better than this. Their staff could be more helpful than they are doing now. "