"Stayed 3 nights in an executive room on the 10th floor. It was clean, spacious, and with a good view of the station and the mountains. Will stay again."

"清潔で、静か。出張にはいい"

"O hotel fica muito próximo à estação, assim como do castelo de Matsumoto."

"アクセスがいいです"

"とても満足しています。"

"Lovely hotel, very spacious room. Really pleased we could all have additional mattresses brought in. Staff were fantastic and very professional. Our son was ill and they were only concerned about his wellbeing. Thank you for a lovely stay. "

"Nil"

"The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm. "