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"The staff was great and very helpful and accommodating. Highly reccomend!"

"I had a positive stay at this hotel. The staff were friendly and helpful. Upon arrival, even before the official check-in time, they kindly offered to store my luggage so I could begin sightseeing right away. They also provided a complimentary shuttle to the bus terminal, which was very convenient. It is an easy walk downhill from the bus station to the hotel, but carrying luggage back uphill can be a challenge—so the shuttle was much appreciated. The room itself was clean, quiet, and comfortable, with excellent shower water pressure. The spa facilities are a highlight, though each has its own character. The 6th-floor spa offers a beautiful view of the lake. It features a small outdoor warm bath (suitable for two) and a large indoor warm bath, but no sauna, steam bath, or cold plunge. The basement spa, on the other hand, is more extensive, with a large outdoor bath overlooking a stone waterfall, a spacious indoor warm bath, a cold plunge bath, and a sauna. The sauna was not operating during my early-morning visit at 6 a.m., though to be fair, this may have been due to the early hour. The traditional Japanese breakfast was excellent, and the dining room provided a gorgeous view of the lake and surrounding mountains, making for a memorable start to the day. Overall, this property offers great service, very good value, and an excellent location. I would gladly recommend it to other travelers."

"The Fuji view was spectacular "

"View"

"Spectacular view of Mount Fuji 🏔from Onsens. Delicious in room ½ board suppers! Fantastic in room Shiatsu massage!😀 Comfortable kimona/ robe to wear around hotel!👘"

"Stayed in western style room. The smell of smoke was very apparent and the rooms needed some updating but were adequate. The main plus was the spectator early morning and late evening clear views of mount Fuji."