Find Hotel Wedding Venues in Kailua, HI

"The area is very noisy and it was very difficult for me to rest well. Also, the elevators were down most of time during my stay. I had to take stairs a few times. "

"I found very, very handy, the retail store that offered healthy salads and foods and many other items I needed! Staff, especially my housekeeper, very attentive, efficient, and friendly!"

"Rooms were clean, beds were small as they are double, the pool table and fuse ball table in the lobby were great for the kids! Location couldn’t be better"

"Room was very spacious but a little out dated, staff was very friendly, lobby was under construction during our visit "

"Great location family friendly excellent hospitality highly recommend "

"Unfortunately we had a very unpleasant week. The first couple of days cigarette smoke was coming into our room and eventually got moved to another slightly better room. we then had awfully loud neighbours who seemed to never leave their room but the musi. was so loud it would wake us up at all hours of the night. Admittedly these incidents are beyond the hotel's control; however the way they deal with them is what matters and that's what we had a problem with. Management seem to be never available, nobody is on duty until 7:30 we were told, most staff we encountered at this hotel seemed to not care about anything (except awesome Rachel in the restaurant). There was never any follow up about any complaints, nor explanation as the hotel procedures with guest concerns, even after 6 nights out of seven when security or management was called. Our resort fee, which is silly anyway, was eventually waived but we had to ask for that to be done, not proactively offered. Not a pleasant stay at all, and did not leave feeling like the staff cared at all."

"Great time "

"Rooms are not the best "

"We absolutely enjoyed our stay !! "