Find Romantic Hotels in Kailua, HI

"Friendly staff"

"The youtube videos showed a different prospective than what we actually encountered. I think the property was crowded and understaffed. We had to request room cleaning at like 3 p.m. when we left at 7 a.m. so there was plenty of time We had to call security multiple times due to excessive noise on our floor after 11 p.m. Towel handout system is a joke - never manned - closed when pool is open Pools close early Food availability choices very limited Just did not meet the "hilton" expectations"

"Our room needed a deep cleaning the walls were scuffed and the chair was sticky. Our veiw if the construction across the street that could be heard from 6am to 6pm daily was also not ideal. I will say that for a tower style hotel, the water pressure in the shower was phenomenal. While the front desk staff was friendly, it needs to be larger and fully staffed. There was always a line to speak with someone. The hotel "taxi" is just a taxi commissioned for a 45.00 ride. Check ride share first, it cost us 23.00 to get back to the airport. The location was great, across the street from the beach, the fitness room was clean and fully equipped. "

"Friendly staff. Super close to the airport and the free shuttle was excellent. Rooms were clean. For an airport hotel this is a nice place to stay."

"The staff was friendly and helpful, and the room was clean, but decor could use some updating. The location was convenient to the beach, shopping, dining. We loved Tiki’s Bar and Grill. I wish the coconut cove had some à la carte options, as we usually didn’t want a big buffet for breakfast."

"Staff are great."

"Clean room, great location, front desk staff was impatient over the phone. Overall, good stay."

"Good location, restaurants, beach, mall close. Great checkin staff except for the lady outside screaming at people unloading infront of the hotel, even in the rain. "

"Staff was top tier! Super friendly super helpful in all ways! Air conditioning too perfect and cold lol. Breakfast was honestly my favorite! I loveeeed that they had rice as an option! Room was a bit small but I wouldn’t complain, it was just my daughter and I with a king bed with an ocean view, we loved it and had so much fun!"