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"Whole experience was amazing. Property was in a beautiful setting overlooking Fujisan and lake Kawaguchiko. Service provided by staff was beyond my expectations, care and attention to detail in everything from the check-in experience to organising our meals and activities was excellent. "

"I had a very relaxing stay at Fuji Onsen Resort and would definitely consider staying here again if I was in the area. The hotel is close to Fuji Q Highland bus and train station as well as walking distance from Kawaguchiko station which connects you to other parts of the area and beyond. I loved the onsen facilities at the hotel and thought the area was clean and well organised. Breakfast buffet was lovely and restaurant has great views of Mount Fuji."

"Beautiful view, very friendly staff, very clean! Nothing bad to say about it!!"

"Excellent service!"

"I like the free coffee, free ramen, free ice-cream, free yakult and free parking. Check-in and check-out are automated and easy. "

"Beautiful setting/location. Delicious food."

"Great property and great staff!"

"The best part of the hotel is to wake up in the morning and look out your window to view Mt. Fuji. The hotel is dated, but has been tastefully updated over the years."

"Beautiful property with magical views of the lake by day and night. The staff were so friendly and informative. We really enjoyed the location by the lake and a short stroll for food, bike rental and Kawaguchiko Station. We stayed in a Japanese style room and found it very comfortable and plenty of space. Hot tip - don’t miss going to the onsen, the view of Mt Fuji is spectacular!"