Find All-inclusive Hotel in Kantenah

"There were no shops nearby. Few internal shops were really pricey. probably thats the way it is. Not a lot of stuff to do if you dont want to be in the swimming pool or beach. Food were same everyday. not a lot of changes in food. I thought the food will be a little different each day of the week. Drinks were great. "

"We had an ocean view room and it was perfect! The food and drinks were 10/10! We love the lobby bar and the coffee shop. The hotel smells amazing and is really beautiful. The staff is so kind and helpful. Josue was our lovely host and he put champagne and balloons in our room for my birthday and checked in with us everyday to see if we needed anything. All the pool servers were excellent, especially Uriel and Cony. My only complaint is I wish this hotel would STOP with the upsell push. It is egregious. People are exhausted after a long travel day and they make the checkin process way too long by making you sit in the lobby- while it is beautiful- and wait for at least 3 different people to come talk to you. We almost never came back after our first trip because of this. They did not attempt the sell job as bad as last time because I made it clear in my booking notes, but checkin still took almost 30 minutes and there was no other guests in the lobby. I highly suggest they stop doing this. It is a major turn off. Otherwise, the hotel and restaurants and staff are top notch!"

"What an amazing experience for us! Great people, staff, and place for family. We definitely will be back! "

"This is an older resort but it is beautiful. Rooms are clean and comfortable. You are immersed in nature with the deer, Coatis and monkeys!! The resort never felt crowded, not even the pools or lagoon. If anything could be improved it would be the food. Breakfast was great, buffet for lunch and dinner you could always find something. We did the Mexican, seafood and oriental à la carte. Mexican was NOT good, the other 2 were great. The food just didn’t stand out. We had one person in our group with celiac and they were more than accommodating! Staff is fantastic!"

"Our room was decent size. Double beds are a little too small for a couple. Rooms are cleaned daily. We don’t always get our water restocked though. But we just get them from the bars. I feel like the rooms and decor are a little dated but overall it’s still a pretty nice resort. Our butler/ concierge Cielo and David from White sand are very helpful. They helped us with all our reservations and bookings and just everything. The pools are nice and big and not crowded. We always managed to get lounge chairs by the pool. Most staff are friendly and helpful. There are a few at the swim up bar who are not that friendly. I guess it’s because everyone is swimming and no one can carry any cash for tipping. When we went in early March, the beach was full of seaweed. The staff is trying their best to clean it but it’s just too much. The only thing I would not recommend is going to the “presentation” about their time share. Unless you’re prepared to spend $50k, I don’t recommend attending. And there’s this one guy at the presentation, after we said no, he got pissed and just got up and left. Seriously not cool. Overall we had a great time and would recommend the resort to others. "

"amazing view"

"Awesome place! Will return in the future!"

"no beach need to change pictures on website"

"This resort was amazing. It was like they had thought of every detail. The whole resort was immaculately clean inside and out. The pools the beaches were gorgeous with tons of seating. There was a sargassum problem this week, however the resort staff were cleaning it continually and the beach was quite usable in places. The resort was so spacious, we walked all the time and always something fun to see, including lots of wildlife. There were shuttles running all the time for people that didn’t want to walk. The food was delicious, with many different places to eat. We especially loved the Japanese Show Cooking, and the cafe. We participated in many activities. Painting with Liz was a highlight. We also loved Bar Tending Lessons and Sushi making! The nightly entertainment was so much fun! The White Party and Tacos and Tequilla were not to be missed! We would go back to this resort in a heartbeat! "