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Parrot Key Hotel & Villas

4.0 star property
Waterfront hotel with 4 outdoor pools and area shuttle service

Choose dates to view prices

Parrot Key Hotel & Villas offers a serene escape minutes from Duval Street. Guests can sip drinks at the poolside bar, stay fit at the gym, or paddle through peaceful waters. The property serves cooked-to-order breakfast and offers convenient dry cleaning services.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Parking available
  • Laundry
The current price is AED 559
AED 839 total
includes taxes & fees
18 Nov - 19 Nov

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Garden King Guest Room

Premium bedding, minibar, in-room safe, individually decorated

Garden King Guest Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Water View King Guestroom

Partial Water View King Guestroom | Premium bedding, minibar, in-room safe, individually decorated

Partial Water View King Guestroom

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Water View Two Bedroom Suite w/Living Room

Premium bedding, minibar, in-room safe, individually decorated

Partial Water View Two Bedroom Suite w/Living Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 86 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Partial Water View Three Bedroom Villa

Premium bedding, minibar, in-room safe, individually decorated

Partial Water View Three Bedroom Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 141 sq m
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Waterfront King Guest Room

Premium bedding, minibar, in-room safe, individually decorated

Waterfront King Guest Room

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Waterfront Double Queen Guest Room

Premium bedding, minibar, in-room safe, individually decorated

Waterfront Double Queen Guest Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront King Suite With Living Room

Premium bedding, minibar, in-room safe, individually decorated

Waterfront King Suite With Living Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Waterfront Three Bedroom Villa

Premium bedding, minibar, in-room safe, individually decorated

Waterfront Three Bedroom Villa

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 142 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

View all photos for Partial Water View Double Queen Guestroom

Garden view

Partial Water View Double Queen Guestroom

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Three Bedroom Villa

Premium bedding, minibar, in-room safe, individually decorated

Garden Three Bedroom Villa

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 141 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

View all photos for Waterfront Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Waterfront Two Bedroom Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Garden King Accessible

Premium bedding, minibar, in-room safe, individually decorated

Garden King Accessible

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Queen Suite with Living Room Accessible

Premium bedding, minibar, in-room safe, individually decorated

Garden Queen Suite with Living Room Accessible

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Two Bedroom Suite Accessible

Premium bedding, minibar, in-room safe, individually decorated

Garden Two Bedroom Suite Accessible

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 86 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Three Bedroom Suite Accessible

Premium bedding, minibar, in-room safe, individually decorated

Garden Three Bedroom Suite Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 142 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Garden Double Queen Guest Room

Premium bedding, minibar, in-room safe, individually decorated

Garden Double Queen Guest Room

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden One Bedroom Suite, King Bed, with Living Room

Premium bedding, minibar, in-room safe, individually decorated

Garden One Bedroom Suite, King Bed, with Living Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Two Bedroom Suite With Living Room

Premium bedding, minibar, in-room safe, individually decorated

Garden Two Bedroom Suite With Living Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 86 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Partial Water View King Suite With Living room

Premium bedding, minibar, in-room safe, individually decorated

Partial Water View King Suite With Living room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Balcony or patio
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
  • 58 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2801 N Roosevelt Blvd, Key West, FL, 33040

What's nearby

  • Smathers Beach - 4 min drive - 1.8 km
  • Duval Street - 7 min drive - 3.7 km
  • Southernmost Point - 7 min drive - 3.7 km
  • South Beach - 7 min drive - 3.7 km
  • Mallory Square - 8 min drive - 4.3 km

Getting around

  • Key West Intl. Airport (EYW) - 9 min drive

Restaurants

  • ‪Circle K - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Goldman's Deli - ‬3 min walk
  • ‪Denny's - ‬3 min walk
  • ‪Sonic Drive-In - ‬11 min walk

About this property

Parrot Key Hotel & Villas

Hotel near Duval Street
Consider a stay at Parrot Key Hotel & Villas and take advantage of a poolside bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a free beach shuttle and kayaking. The on-site restaurant, The Grove Kitchen and Bar, offers breakfast, lunch, dinner, and a poolside location. Enjoy the gym, as well as activities like hiking/biking. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Swimming pool along with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and bike rentals
  • Valet parking (surcharge), an electric car charging station, and 4 outdoor pools
  • An elevator, concierge services, and tour/ticket assistance
  • Guest reviews say great things the pool, helpful staff, and first-rate property condition
Room features
All 148 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, as well as amenities like late night room service and free WiFi. Guest reviews highly rate the clean, spacious rooms at the property.
Extra amenities include:
  • Designer toiletries, showers, and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Balconies or patios, recycling, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Free beach shuttle
  • Valet parking on site (USD 32.25 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 16 for adults and USD 4 to 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Grove Kitchen and Bar

Things to do

  • 4 outdoor pools
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Personal motorized watercraft

Family friendly

  • 4 outdoor pools
  • Free area shuttle
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 74 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.00 for adults, and USD 4.00 to 10.00 for children
  • Valet parking fee: USD 32.25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Elevator access to the first and second floor bedrooms, only, is available in accessible rooms. The elevator does not access the third floor bedroom.
Guests who reserve the Accessible Two Bedroom Suite on the first floor should contact this property in advance. Elevators are not available to access the second floor bedroom.

Property is also known as

Key Parrot
Parrot Hotel Resort
Parrot Key
Parrot Key Hotel & Resort
Parrot Key Resort Hotel
Parrot Key Beach Hotel
Parrot Key Beach West
Parrot Key Hotel Key West
Parrot Key Hotel Resort Key West
Parrot Key Hotel Resort
Parrot Key Key West
Parrot Key Hotel West
Parrot Key Hotel Villas Key West
Parrot Key Hotel Villas
Parrot Key Villas Key West
Parrot Key Villas
Parrot Key Beach Hotel
Parrot Key Beach West
Parrot Key Hotel Villas
Parrot Key & Villas Key West
Parrot Key Hotel & Villas Hotel
Parrot Key Hotel & Villas Key West
Parrot Key Hotel & Villas Hotel Key West

Frequently asked questions

Does Parrot Key Hotel & Villas have a pool?

Yes, this property has 4 outdoor pools.

Is Parrot Key Hotel & Villas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Parrot Key Hotel & Villas?

Valet parking is available for USD 32.25 per day.

What time is check-in at Parrot Key Hotel & Villas?

Check-in start time: 4 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Parrot Key Hotel & Villas?

Check-out is at 11 AM.

Where is Parrot Key Hotel & Villas located?

Located in Northside Resort, this beach hotel is 0.7 mi (1.1 km) from Regal Key West and within 3 mi (5 km) of Duval Street and Southernmost Point. Mallory Square is 2.7 mi (4.4 km) away.

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Reviews

Parrot Key Hotel & Villas Reviews

9.0

Wonderful

9.2

Cleanliness

5.2

Location

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 777 out of 1156 reviews
Rating 8 - Good. 219 out of 1156 reviews
Rating 6 - Okay. 85 out of 1156 reviews
Rating 4 - Poor. 41 out of 1156 reviews
Rating 2 - Terrible. 34 out of 1156 reviews

Reviews

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the private patios
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very warm and courteous. Rooms were clean and spacious.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great.
Stayed 3 nights in Oct 2025

8/10 Good

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience. Whenever I go to Key west I will stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Comfortable apartment with 2 king beds and a living room, all looking neat. Friendly hotel staff. Unfortunately quit a high resort fee even though we didn’t use any of the facilities as we we’re going to the beach.
Stayed 2 nights in Nov 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of my favorites - the property is beautiful and the staff is so kind and helpful. Will absolutely be back
Stayed 3 nights in Jul 2025

10/10 Excellent

Hilmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very cute resort, huge rooms, would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful and we received one of the best rooms. Everyone was so nice, it was one of the best hotels I’ve stayed at!
Stayed 4 nights in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with an awesome staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!! Lovely pool and outdoor area!
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the 4 pools! Drinks at the bar were delicious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful and the views phenomenal! I loved being able to pick the vibe of pool setting, it was honestly a game changer. Only down side was having the bar and kitchen so far away from the rest of the pools. Lotion and water at every pool and bathrooms available. Menu was small but so we chose not to eat there. Staff was great and super friendly. Definitely worth it.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Everyone had great customer service
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer Raechel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, i had originally asked for a partial water view room and got an upgrade was told it would only be 50.00 more but was surprised at the total bill, i felt like i was swindled a bit but it was a nice upgrade nevertheless, close and convenient to everything we were looking for
Stayed 5 nights in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tree trimming at 5am right outside the door, not a big fan of. The required valet parking was a bit of a surprise.
Stayed 1 night in Oct 2025

10/10 Excellent

MATHEW A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, staff, clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2025

6/10 Okay

Paul Anthony

Liked: Cleanliness
We stayed here many years ago. Still a nice place but could use some tlc. No water pressure in shower,handle for shower head broken, spackling on walls quick patch jobs, landscape lighting broken and knocked over I don’t think I seen any one of them lit. Staff not pleasant except for the receptionist. Everything you purchase tip is included already even if you buy a soda. We don’t eat on the property as you have many dinning options elsewhere.
Stayed 5 nights in Oct 2025

6/10 Okay

John

Liked: Cleanliness, amenities
Disappointing. Marketing tells you things like water view and there’s no water in sight. Room we booked was only available upstairs. That was not mentioned in reservation. Too many stairs for my old knees. Room we got was spartan, though the LG tv was pretty good. Auto 18% gratuity on food service was inappropriate, and not mentioned anywhere in sdvance.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Hair found in food, sick after eating lunch, carpets in suite felt odorous and mildew. Bug climbed up my leg while napping in bed. Bugs found crawling around sink in suite are and bathroom sink. Feminine hygiene product found in sheets after waking up the next morning. Expressed our dismay to the resort and Expedia. Both were extremely apologetic and quick to refund us for our stay as we left the resort due to this horrible experience. The resort was amazing with their followup and continued to apologize and search for ways to improve their accommodations.
Stayed 6 nights in Nov 2025

8/10 Good

Veronica Lysebo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Wonderful place. Only negative thing was that the trees around in the pool area and terrasse was too high.
Stayed 1 night in Jul 2025

10/10 Excellent

Chengbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Would stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet accommodations.. all staff is friendly & helpful...we had a great time !
Stayed 2 nights in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Valet parking is a scam- $30/day and our car was parked at our door. Restaurant staff was great, loved the roosters and chickens hanging around. Asked for housekeeping one time during our stay and they never came. Manager said the front desk didn’t tell them so they brought us some towels. The two free drinks were not our choice (only sangria) so we didn’t get them. Beds were comfy and we loved sitting on the back porch!
Stayed 3 nights in Sep 2025