"Excellent customer service."

"The hotel itself is beautiful and the service of the staff was superb. Clean and spacious room (which is rare for Tokyo), the layout and furnishings was amazing. They even have a spa/bathhouse within the hotel that is free for guests. The train station is very close to the hotel, but otherwise there isn't much around the hotel in walkable distance. They do have a family mart within the hotel for convenience though which we highly appreciated."

"東京とは思えない自然豊かな施設でした。"

"."

"ゆったりと過ごせました！ありがとう^ ^"

"Mega gutes Hotel. Toller Garten. 7 eleven direkt im Haus und auch diverse Restaurants. Mega Lage an direkter u/ s Bahn Station Einziges Manko, das der Pool im September bei 33° schon zu hat geht einfach nicht."

"Great service clean hotel we enjoyed our staying "

"Clean room and friendly."