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"staff always helpful"

"Excellent hotel, cannot fault it any way, customer service from all staff brilliant, so welcoming and helpful in every way, regular guest, will never stay in any other hotel when visiting London @"

"Friendly staff who made me feel relaxed and welcome Room clean and tidy and very quiet "

"Very well located hotel. Our room was junior suite with London Eye view, so view was amazing. Also enough space for 2 adults and 1 teen (separate rooms). Hotel is a little bit older and could use some touch ups, but room service was excellent so it made up for little interior faults. Dint go for breakfast though. Seemed too crowded and we used other catering options around the hotel."

"What a beautiful hotel! Staff was very friendly and it was nice having a real coffee shop at the hotel before we did our exploring. Beautiful views from our room! "

"Ideal location, felt very safe. Good base to get about from. Lovely hotel with very friendly and helpful staff."

"The staff were very welcoming and truly cared that all our needs were met."

"Modern technology - great coffee bar - comfortable bed and couch."

"Excellent beautiful property. Helpful and friendly staff."