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"Poor check in. Staff very quietly spoken in a large noisy reception area, so difficult to understand what they were saying. Tried to call guest services no answer. Only enough teabags for one cup each and peppermint never arrived. Restaurant wanted to charge a card not a room because too difficult to bring room up on system!. Foid ok but font expect many choices and all can be prepared off site to go through a reheat kitchen. Room simple but tired "

"Modern, spacious rooms, good value for money, £7 on the bus that stops right outside 10min to Terminal 2, close to rental car locations Finding a parking space is a nightmare"

"Great food and excellent service. "

"This hotel is at Heathrow Terminal 2. The Runway Bar is an excellent place to eat and drink with a fantastic, panoramic view of the entire airport. The hotel is accessed by walking through a multi storey car park from Terminal 2, which is not very elegant. However, it is a LONG walk to Terminal 3. Back through the car park. Along to London Underground (at least 400 yards), Then along from the underground to Elizabeth Line and Heathrow Express smoky 800 yards, then another 400 yards from there to Terminal 3. An athlete could do it in 10 minutes, if they ran. For most humans, with luggage it is at least 20 minutes. It is wrong to describe this as Heathrow Terminal 2 and 3. Terminal 3 can be reached on foot walking nearly a mile."

"Stay experience was excellent as we waited for our 6am flight from Heathrow Terminal 2. View from window of landing planes was amazing."

"Very quiet and comfortable for a night’s sleep. Check in is at 3 PM. If you arrive early you can check in for an extra fee only. No complaints. "

"I ALWAYS love staying here when I’m in the Heathrow area. The staff is wonderful and the facility is awesome. I love the breakfast avc I love the gym!!! Great location too!!!!"

"Everything was clean, comfortable and the customer service was EXCELLENT!"

"I’ve stayed here a number of times because it’s so convenient when flying in/out. Staff will try to allow an early check-in if your room is ready, which is greatly appreciated. And the breakfast buffet is included and very good."