The Milestone is in a class by itself. It provides personalized "old world" service while offering every modern amenity The front desk staff is friendly and accommodating. The housekeeping department is outstanding; every area of the hotel is absolutely spotless. Those who work in the restaurant, especially during breakfast, are excellent. We can't wait to visit again!
The Milestone is in a class by itself. It provides personalized "old world" service while offering every modern amenity The front desk staff is friendly and accommodating. The housekeeping department is outstanding; every area of the hotel is absolutely spotless. Those who work in the restaurant, especially during breakfast, are excellent. We can't wait to visit again!
Lorraine
Reviewed November 25, 2017Reviewed November 25, 2017
Claridge's offers the right combination of everything. Charming and luxurious. Not too precious. Just the right amount of patina. The staff is the best I've ever encountered. They get everything right. Friendly but not too friendly. Polite but not pretentious. Genuine. Also, I never felt like anyone was soliciting me for a tip - for anything.
Claridge's offers the right combination of everything. Charming and luxurious. Not too precious. Just the right amount of patina. The staff is the best I've ever encountered. They get everything right. Friendly but not too friendly. Polite but not pretentious. Genuine. Also, I never felt like anyone was soliciting me for a tip - for anything.
Lloyd
Reviewed January 22, 2017Reviewed January 22, 2017
The hotel has been nicely renovated and the rooms while small, are well furnished and modern. The staff are all very nice. The area is safe and there are plenty of good places to eat and is very walkable and easy to get anywhere in London from. For the price, it’s a great deal. My usual place is just a few blocks away but was full. It has more by way of amenities (gym, pool, sauna) but would have been 800 dollars more had I stayed there. I would stay here again
The hotel has been nicely renovated and the rooms while small, are well furnished and modern. The staff are all very nice. The area is safe and there are plenty of good places to eat and is very walkable and easy to get anywhere in London from. For the price, it’s a great deal. My usual place is just a few blocks away but was full. It has more by way of amenities (gym, pool, sauna) but would have been 800 dollars more had I stayed there. I would stay here again
keith
Reviewed February 16, 2026Reviewed February 16, 2026
Great hotel, very nice bar and restaurant in the hotel as well. The only thing I’d say is that it’s not ideal for tourists visiting London as it is far from everything and would require multiple trains to get there.
Great hotel, very nice bar and restaurant in the hotel as well. The only thing I’d say is that it’s not ideal for tourists visiting London as it is far from everything and would require multiple trains to get there.
The hotel was amazing and well maintained and upgraded, we loved the hotel and we tried to extend our stay but unfortunately it was full, the staff at reception the first day was very nice and helpful and the process was smooth and easy, BUT the STAFF at the time of our departure was very rude and very awkward and aggressive and I’m still wondering why? There was no reason for that attitude towards us. but after all the Hotel is one of the greatest hotels in London and I’m definitely coming back...
The hotel was amazing and well maintained and upgraded, we loved the hotel and we tried to extend our stay but unfortunately it was full, the staff at reception the first day was very nice and helpful and the process was smooth and easy, BUT the STAFF at the time of our departure was very rude and very awkward and aggressive and I’m still wondering why? There was no reason for that attitude towards us. but after all the Hotel is one of the greatest hotels in London and I’m definitely coming back...
Adnan
Reviewed February 2, 2025Reviewed February 2, 2025
Delightful experience to stay here. Quirky, boutique hotel with personality in the building and the staff. Attentive, highly responsive and welcoming staff. Like the building, the room was non-standard in its layout, making the most of the available space and the location. Well equipped and well appointed room with all amenities and while a few of the furniture items showed some wear, the mattress was firm, bedding was crisp and clean and the toilet and shower were immaculate. Restaurant / bar...
Delightful experience to stay here. Quirky, boutique hotel with personality in the building and the staff. Attentive, highly responsive and welcoming staff. Like the building, the room was non-standard in its layout, making the most of the available space and the location. Well equipped and well appointed room with all amenities and while a few of the furniture items showed some wear, the mattress was firm, bedding was crisp and clean and the toilet and shower were immaculate. Restaurant / bar...
Gregory
Reviewed November 10, 2019Reviewed November 10, 2019