Ruby Zoe Hotel London sits just steps from Kensington Palace and Gardens, offering guests a welcoming bar and reliable in-room WiFi. Previous visitors consistently praise the tasty breakfast options, attentive staff, and the hotel's strategic location near public transportation.
Near a metro station, Ruby Zoe Hotel London by IHG is in Notting Hill, a walkable area in London with great shopping. Marble Arch and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. Check out an event or a game at Royal Albert Hall, and consider making time for Natural History Museum, a top attraction not to be missed. Guests love the hotel's convenience to public transportation: Notting Hill Gate Underground Station is 6 minutes by foot and Holland Park Underground Station is 7 minutes. Visit our London travel guide
146 -164, Notting Hill Gate, London, England, W11 3QG
What's nearby
Portobello Road Market
3 min walk - 0.3 km
Holland Park
3 min walk - 0.3 km
Kensington Church Street
4 min walk - 0.4 km
Kensington Gardens
10 min walk - 0.9 km
Kensington High Street
12 min walk - 1.1 km
Getting around
Notting Hill Gate Underground Station
6 min walk
Shepherd's Bush Station
18 min walk
Heathrow Airport (LHR)
43 min drive
Restaurants
Eggbreak
3 min walk
Notting Hill Coffee Project
4 min walk
Caffè Nero
4 min walk
Beluga Persian Grill
2 min walk
Ole & Steen
3 min walk
About this property
Ruby Zoe Hotel London by IHG
Hotel near Kensington High Street
Close to Kensington Palace and Kensington Gardens, Ruby Zoe Hotel London by IHG provides amenities like a bar. Stay connected with free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), express check-out, and express check-in
An elevator, a water dispenser, and a vending machine
A 24-hour front desk, luggage storage, and smoke-free premises
Guest reviews say great things about the breakfast, helpful staff, and proximity to public transit
Room features
All 170 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
Bathrooms with rainfall showers and eco-friendly toiletries
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Ruby Zoe Bar
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
100% renewable energy
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
More
Air conditioning
Bulk dispensers for toiletries
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Laptop workspace
Laptop-compatible safe
LED lighting
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 20 for adults and GBP 20 for children
Offsite parking fee: GBP 34 per day (0.6 mi away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ruby Zoe Hotel London Hotel
Ruby Zoe Hotel London London
Ruby Zoe Hotel London Hotel London
Frequently asked questions
Is Ruby Zoe Hotel London by IHG pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Ruby Zoe Hotel London by IHG?
As of 29 March 2026, prices found for a 1-night stay for 2 adults at Ruby Zoe Hotel London by IHG on 6 April 2026 start from AED 410, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Ruby Zoe Hotel London by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Ruby Zoe Hotel London by IHG?
Check-out is at 11:00 AM.
Where is Ruby Zoe Hotel London by IHG located?
Located in Notting Hill, this hotel is within a 10-minute walk of Portobello Road Market and Kensington Gardens. Hyde Park and Kensington High Street are also within 1 mi (2 km). Notting Hill Gate Underground Station is 6 minutes by foot and Holland Park Underground Station is 7 minutes.
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Reviews
Ruby Zoe Hotel London by IHG Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.8
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 884 out of 1181 reviews
10 - Excellent
884
Rating 8 - Good. 213 out of 1181 reviews
8 - Good
213
Rating 6 - Okay. 52 out of 1181 reviews
6 - Okay
52
Rating 4 - Poor. 18 out of 1181 reviews
4 - Poor
18
Rating 2 - Terrible. 14 out of 1181 reviews
2 - Terrible
14
Reviews
Verified
10/10 Excellent
Linda
22 March 2026
Liked: Cleanliness
Great place to stay - immaculate- helpful staff - clean comfortable rooms
This was my first time staying at this property and I really enjoyed it! The area is excellent to bop around Notting Hill and the room itself was clean and immaculate. Not to mention the bed and pillows were perfect. The only oddity is that I didn’t book a room with accessibility features yet this is the one I was given. It’s not a problem per se, but the bathroom sink was at my knees and I had to wrestle with the shower curtains to not soak the bathroom.
Also as a note, the bathroom door does not stay open by itself and it’s heavy. I can see this being a real problem for someone in a wheelchair to maneuver. It’s also the last room on the floor so it’s especially long to get to, another ding on the accessibility side.
As an able bodied person I really enjoyed the room but I want to highlight some things I noticed so that hopefully the hotel can make some changes. Otherwise, it was a lovely stay and I would go back!
Great location in Notting Hill. Excellent, attentive staff. Overall comfort was fine and value for money okay. (Add on breakfast was 30 pounds a day?!) But a very good rating overall.
Ideal for if you just need a clean, cozy place to sleep at the end of the night. Located in one of London's most expensive neighborhoods, it has the accessibility of 3 tube lines right down the block. There are also 4 supermarkets just downstairs, and a plethora of restaurants and shops in the area. It's on a busy street and never did it feel unsafe.
The room was generally very clean and big with a comfy bed and adjustable AC, but has atypical misses. There is a Bluetooth speaker and a guitar amp, but face towels and slippers have to be purchased from the vending machines on select floors. Housekeeping had only come once in a course of a week.
The glass box shower provided little insulation and water poured out onto the floor. Its layout provided little help since it shared a space with the toilet, but the sink was outside in the room. With the toiletry bottles secured to the wall, you then have to leave the shower area to get to the lotion and hairdryer. There was also mold behind the hand shower.
For light sleepers, the sound of other rooms using the toilet may result in you waking from hearing water run through the pipes. It's not the worst since there was little door slamming or hearing people in the hallway.
Generally, decent for if you're staying solo. May be difficult for those sensitive to noise or sharing a very transparent restroom with others.
My room was spacious and spotless. Staffs were friendly and welcoming. Location was perfect it has everything!!!! M&S/waitrose/tesco and of course the portobello market
Good service, clean rooms, nice space even if it’s very tiny. Good view. Only issue was the first room we stayed in the toilet didn’t flush properly. The second room was great for the toilet. Amazing location!
"Had a great stay at unique Hotel! 😊 The staff were friendly espcially CARLOS, the room was clean and comfy, and the location was perfect for exploring the city. Would definitely recommend! 👍"
Location: A great location in Notting Hill. Quiet so that you can get a good night's sleep. Convenient to get around London as you are within walking distance from the Tube. Additionally, the hotel was near some lovely brunch/food places.
Room: I appreciated the room size as we had two suitcases. I also appreciated how comfortable the bed and pillows were. Despite the time difference, I slept very well. The hotel amenities, such as the shampoo, conditioner and body wash, were luxurious.
Even better if: The Only thing that would make this hotel/the cosy room even better is a kettle to make tea. I was not able to make a tea while staying in London.
A warning for tourists like me: Please be cautious with your personal belongings, as I was pickpocketed whilst exiting the Tube near the hotel. I was carrying my suitcase up the stairs meanwhile someone was stealing my belongings. The hotel itself is safe and quiet, but be cautious and aware when leaving the hotel, and especially when you are near public transport/the Tube.
I recommend😊
Room spotless and everything worked although TV picture was a bit washed out. All channels worked. Great shower with loads of hot water, soap, shampoo and conditioner provided. Excellent breakfast. Bar area around front door very cold though
Paul
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
AAron
26 December 2025
Liked: Cleanliness, staff & service, amenities
superb location, great room and hotel amenities.
AAron
Stayed 1 night in Dec 2025
Verified
8/10 Good
Cecilia
19 December 2025
Liked: Cleanliness, staff & service, amenities
Läget var mycket bra och personalen var trevlig. Frukosten var bra.