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The service is absolutely exceptional. Every member of the staff has a pleasant smile and a heartfelt “Namaste” no matter whether you are in the dining areas, hallways or poolside. True Taj hospitality! They go out of their way to take care of every need the guests may have. I stayed for four nights during the busy time of Christmas, yet they gracefully made me feel the center of their attention!

Great place. Welcoming.

The staff is wonderful. It’s a lovely hotel a home away from home. Mr. Manoj is the best a very helpful and kind person.

Great property they took great care of my parents and did complimentary upgrade I would stay here again. Shout out to the overnight manager I guess shraddha

Clean room and friendly staff!

Excellent hospitality .

Great location and wonderful hospitality!

excellent stay. I really recommend this hotel for comfort, location and value for money! Awesome. My third stay here.

Located in the center of the city, this hotel has a long history and renovation is complete on one section of the building, and continues on the remaining section(s). Hotel is organized and managed with higher international standards, and employees are all well trained. Complimentary breakfast buffet is excellent with a lot of varieties of contents, tastes, and styles. For regular food off the menu, including tee or coffee, do expect a bill at the level of a 5-start hotel. By India standard, it...

No dental kit, property locations and service value for money.

When my taxi arrived at 3 AM and looked at the hotel exterior, I laughed. It was too funny. But once I got into the hotel and my room, I was cool with everything. Clean, comfortable albeit very small room and bathroom shower system in which the entire room is the shower! Something new for me but I learned quite typical in India. I was scheduled to stay 3 nights. But instead of moving to another hotel, I stayed 6 nights. Good hotel if you accept simplicity and great value but do without...

Great food with good style... Not the typical hotel. Great living room space and dining table available on each floor. Extremely clean.

All are excellent

Place was clean, room was good, food was great, laundry service was excellent. My only issue was that one night I found the front desk staff to be rude and he was also unhelpful.

Great value

Wifey and I wanted to celebrate New Year's at Park Street therefore, this hotel which is about 10 mins walk away from everything was fantastic in every sense. Right across the street is where the all the street food/snack stalls are so lot of egg rolls, chicken rolls, etc. Hotel is exceptionally clean and staff are very professional, from the desk manager to the security at the fate all were courteous and helpful. I will certainly stay at Shiraz, Kolkata if the need arises.